Jay L.
Sep 19, 2024
I probably should have seen the red flags when I reached out on Instagram months ago only to receive **crickets**. Through sheer tenacity, I was able to track Klaus down to meet and discuss the project. They seemed enthusiastic, put me on the calendar, we agreed on a date, and they gave me a quote (for the wrong date).Excited to have the only vendor I cared about locked in, I planned my entire wedding around working with this videographer and his partner. They confirmed the date, I planned all the rest of my vendors, told all my guests the dates, and sent the digital invite. I spent a ton of time filling out their form and trying to be helpful by providing all the information I could think of. Then out of no where (after I planned my entire wedding around their availability) they pulled out without any reason or explanation other than they "weren't the right fit" for the creative look I was after. If that was true, why would I have offered to pay them $4000 and orchestrated an entire wedding around their availability? They didn't even call to discuss charging more or adjusting expectations. They basically just dumped me over email and then ghosted. Every other vendor I have worked with has been really responsive, helpful, and (key word here) RELIABLE. So I guess I should thank them for helping me dodge a bullet.I saddened by the shotty communication and lack of professionalism. If you want to deal with flakiness and ego with your wedding vendors, this is the videographer for you.
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