Kevin Ramos - Re/Max Select

Overall, Kevin was great. He was always able to make time for us and guide us through the process step by step of buying a house. Whether it was in the morning, the afternoon, or late in the evening, he always had time to answer our questions. We wouldn't have been able to get the house we got without him, and we are so glad that he gave us the advice he did and was so attentive to our needs. We highly recommend his services to others looking for a house!

We first used Kevin's expertise when selling a home in 2013, when we were moving out of state. He gave us good advice to maximize the appeal of the house, and it sold to the first couple that looked at it, the first day on the market, for full price. Six years later, we decided to move back to ABQ and contacted Kevin about finding a home for us. We have owned homes in several states, so we have had a fair amount of exposure to real estate agents over the years, and we have never had an agent as great as Kevin. Not only does he know the real estate market and how to process the paperwork efficiently and quickly, but he also has a lot of background in the construction or rehabbing of homes so he was able to spot potential problems and what it would take to fix them. We found a possible house that needed some changes (don't they all?) His advice was honest, open and best of all he pointed out what was do-able and what was not. He went out of his way to assure us that what we wanted to change could be accomplished and explained how to make it work. He has spent so much time making sure we were going to happy with this house, giving us advice on how to proceed, and it all came together without any glitches. He is amazing and dedicated to making his clients happy. We recommend him 1000%. Absolutely the best real estate agent we've ever had.

We chose Kevin Ramos to handle the sale of our home of 35 years. We could not have made a better choice. The process has changed significantly since our last sale but Kevin explained what to expect and then made it happen exactly as described. He was responsive, knowledgeable, and professional throughout. Our home sold for full price in less than two months. They don't come any better!

Worst experience of my life of over 30 Real Estate transactions. He will not respond to calls from my Agent, texts, emails. One email response to an appointment was OK I've got it...then a no show. What does OK I've got it mean? We were the buyers and I'm sure he will have a story to spin about how awful we were, but we offered full price and were willing to pay it. Then the inspection found termites, dry rot, electrical box not to code, rusted out swamp cooler--couldn't even see vents there due to rust and etc. etc. Anyone who wants the inspection report I'd be happy to share, we paid for it and if you are looking at this property--highly recommend you look at the disclosure closely to see if these items have been disclosed. We submitted a "we'd like these items fixed list" on 8/26 due on 9/5, then nothing, followed up on 9/7 and got the OK I've got it. Multiple request by our agent for a resolution which was due 9/10. They said they couldn't find a licensed contractor for the estimate of the dry rot, so we found one in 2 phone calls and had him meet us at the house 4 hours later--no show for Kevin. Delivered verbal on estimate $6,800 next day. Resolution "we'd like these items fixed" due 9/10 on 9/9 at 9pm at night we get we'll give you $6,800 in closing cost, well our closing was $3,000 so we do not know if this was a mistake or dishonesty, but you only get $6,800 if you have $6,800 in closing. So we countered since other items not addressed only dry rot, and said termite had been started, of course at this point we didn't trust him and asked for proof. We sent a counter of $8,500 off price. Got a response of "how dare you counter", now my client is sick of you and will not sell you her house. Termination agreement arrived shortly after.Our agent did everything she could to get him to calm down, he screamed at her the entire time and had done that at least one other occasion, even submitted a document showing why we were countering and said we'd the $6,800 to keep the deal going. Got a big fat No. In hind sight we believe it was a ploy to force us to accept, "hey I've got you because you have no where to live" which would force us to take the offer without doing any repairs. This was after getting 15 days to review the inspection report. They refused to address anything but the estimate we got for the dry rot.All the best if you decide to use Kevin. We feel he did us a favor since the inspection report included a bunch of items that were not addressed. Dodged a bullet and will never consider a property offered by him. We are also filing a complaint with GAAR, and with the BBB.