Kaufman's West Army & Navy Goods

bad service it is upsetting as a LEO to get horrible customer service. especially when they de-value our family members. Try Galls Uniforms store, new location they get things done same day and they are professional and have a great respect towards Law Enforcement. or if your Law Enforcement or US Military active or Retired go online to Gov X these same boots are being sold for about $495.65 dollars when on Gov X and on BOTACH TACTICAL ONLINE there only $343.98.I just saved you over $136.00 Dollars your Welcome my fellow HEROS.

I went here today because my daughter's fiance' is graduating from the academy this month. I was looking for a gift that I could buy him. This isn't really the store for that. They do have apparel, equipment, patches, etc, things that they might need while in the academy or on the job. People were friendly and helpful. The store is crowded with merchandise.

Meh, Came in looking for surplus and found 99.9% new. I mean they have classes themselves as a military surplus store. It's a place crowded with merchandise. Lots of employees that would occasionally ask if we needed help. If you're LE ( those days are long past for me) or security this is probably your place. There's plenty of duty gear, uniforms and the like.

Nice store. They had a good selection of clothing and accessories. I was able to find one of the items I needed for work.

DO NOT SHOP HERE THIS clerk no names Mentioned but A.C. is on my receipt is not a person I'd ever hire. EVER,,!! I requested and received the same pair of boots that I got last Christmas, BUT I attempted to put them on 3 days ago on Christmas morning and couldn't get them on ,,"to tight" never took a step. Cause they Didn't fit,, we went to exchange them for a wider boot and look at more stuff to buy and the clerk said she wouldn't take them because they were worn, MY ASS I will provide anyone who disputes this with photos of these so called worn boots, all I asked was a wider size and I caught the horrible attitude of a disgruntled clerk at the register. I will remove this negative review when I can exchange my boots, otherwise I will donate them, and NEVER SHOP OR RECOMEND THIS STORE AGAIN,.. DROVE 140 MILES All together TO get to THIS STORE FOR SOMEONES BAD DAY.. honestly I could give a darn about this but when you call my friends or family a liar when they spent an earned wage on these.items in your store to be called a liar.. this clerk hates her occupation obviously,, for my exchange I can be reached at [email protected], on to the BBB. ACLU and the local news agencies,, called a.liar. don't let this clerk ruin any more of your business,, . Happy new year..

I should have known better I've been here before once and they were extremely rude I went back looking for a holster, after picking out my holster, heading for the register they told me without a mask they would not sell to me. the other man in the store said that expired 8 days ago. that's just a couple of days ago but they were very rude again and I definitely would recommend not giving them any money. If I could give zero stars I would. Old ladies who like to complain, virtually no service help at all. Dirty messy store that smells moldy. No thanks

TERRIBLE There's a female employee that's incredibly rude, brash and has zero business interacting with customers/ public. She acts like customers are an inconvenience. We'll gladly take our business elsewhere.

They are very helpful and can get you whatever you need whether you are a police officer fireman or pararescue or just somebody who likes military survival gear. They can order anything with your rank on it from any Police Department Federal or local. The people there are very knowledgeable and helpful. If they can order it you probably don't need it lol

Horrible, Go to Surplus City!!!!!!! I thought that most of the country was over or sick of these mask mandates not Laws. I am medically exempted from wearing them. When my wife and I went into the store we were told we had to wear masks or buy one for a dollar and a half. Making money off irrational fear is a disgusting practice. If you are that worried about another's health than give them out... I am beyond disgusted with this sham of a store and will never be going back I hope everyone else heeds my advice and goes anywhere else. PS they are way over priced.

I've been using Kaufman's west ever since I've been in law enforcement. They have excellent customer service and they always have a large selection of merchandise. Some of the most friendly and helpful staff I've ever seen. I have purchased almost all of my duty gear from Kaufman's West and plan to continue to do so in the future.