Before Jim put his hands on my truck!!!
Jennifer B.
May 29, 2022
I had new brakes, shocks and struts installed at a major chain automobile shop in early May. When I drove away, my car was making a loud, clanging noise as I drove over every little bump and crack in the road. I brought it back to the major chain store to see what was out of place. They found nothing wrong (with their workmanship) and told me that it was probably my tail pipe because it was moving side to side. They suggested I take it to Jim's 66 Muffler for inspection. I brought my car in the next day and explained to Jim what might be the problem. He put my car up on the lift and then he and a fellow employee proceeded to inspect my whole exhaust system. They even bounced my car a little to see if they could hear the noise I was talking about. They both could hear it but it was not my muffler or the tail pipe. Jim said it was perfectly installed and holding up nicely and that nothing was amiss.I ended up taking my car to a Toyota dealership for an inspection because the noise was so unusual and I was sure something was wrong. They discovered that the initial brake installation had not been done correctly and that they had not tightened my front brake calipers. Major safety violation! I want to thank Jim at Jim's 66 Muffler for being so kind and carefully inspecting the underside of my car and for confirming that nothing was wrong with the exhaust system. Extremely professional and excellent service!
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Nathan H.
Dec 20, 2022
Not a good experience with the female manager. Told us to bring car in. Then said we were too late. It took us fifteen minutes to get there. So we were refused service. Why would you tell us to bring it in? Not so good.
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Taylin E.
Mar 28, 2020
Awesome custom exhaust job. Had a flowmaster super 40 dual in dual out put on with custom pipes and high heat black tips. Told him exactly what I wanted and he did a great job. Had it done in 4 hours. Great price too. Highly recommend.
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Christopher A.
Dec 14, 2021
These guys are hardworking and polite! 2nd time being here and I got the same great service Both time! GOLD STARS
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Nicole B.
Mar 30, 2024
My mechanic found some exhaust leaks under my Sprinter van. I talked to one shop about it but they wanted my van for 2 weeks to repair the leaks. Jim's 66 Muffler had the job done in 30 minutes!! They were extremely knowledgeable & professional, and their rates were quite reasonable. Everyone there was very kind and friendly to me & my dog. I will send anyone who needs help with their exhaust system there. I'm grateful that Silver Star Auto Haus recommended them to me!
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Joe Q.
Mar 31, 2023
I'm just blown away by the excellent service. On a long trip from Houston to Moab, my car hit something on the freeway that battered my exhaust pipes. The strike caused the pipes to separate from each other and break free off the exhaust pipe hangers. I decided make a detour for repairs and the 1# Yelp review in the area was Jim's 66. So I paid them an immediate visit. They saw me right away and inspected the damage. Then gave me a very reasonable quote for the repairs. As soon as the paperwork was signed they started work. Within 30 mins they completed the repairs and I was back on the road. I'm very happy with the service and the quality of the work. Moreover, cost was very reasonable. I highly recommend Jim's 66.
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Che H.
Nov 30, 2022
Almost two months ago my catalytic converters were stolen from my truck. I elected to have the truck repaired at Jim's 66 Muffler. Everything appeared fine and the work was completed the same day I took it there. Within two days my vehicle check engine light came on indicating the catalytic converters were below threshold. The truck goes back to Jim's 66 and they say there is a small exhaust leak. about three days later, when the engine light comes on, the truck goes back to Jim's. This time they say I need a new O2 sensor and I have to pay an additional $160.00 to fix it. I pay and then the same check engine code comes on. This time Jim's 66 states they will have to start to charge me to fix the truck that they had already been paid to fix but didn't. To their credit they worked on the truck one more time, but the work performed did not fix the vehicle. The check engine light remains on and now Jim's 66 is refusing to perform anymore work. Jim's 66 did not offer to refund any money despite never completing a repair that they were paid to complete. The other reviews describe Jim's 66 as being polite and professional. This was my experience at first. The issue is Jim's 66 will accept payment for their poor quality work and in the end leave you without a properly functioning vehicle. This is a shop that failed to standy by their work, charged this customer for parts not needed and then walked away profiting from their own botched job. My only advice is to stay away from Jim's 66. A muffler shop that can't successfully install a catalytic converter, or diagnose an OBD engine code for an exhaust issue has to be clueless and inept in their industry.
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Teri M.
Jul 11, 2022
I felt very Valued as a new customer.Jim and staff we super nice and knowledgeable.My car was very happy Well worth money spent. I recommend these guys. Very Fair.
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Jordam S.
Mar 13, 2023
Came in when they opened and they had it up on the lift in minutes. Referred me to someone local who could handle the repairs best.
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Te'von D.
Jun 9, 2022
Great service. Brought my truck in at 8am got it back by noon. Replaced both my Catalytic Converters and got a new Flowmaster muffler
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