Jay Walton Automotive

Took a "new to us" pre-owned car in for an overall inspection and made the fatal mistake of telling them about the two problems WE ALREADY KNEW ABOUT. They didn't even put the car on a lift for two full days, but charged us an $60 diagnostic fee on issues WE TOLD THEM were wrong - never looked at anything else on the thing. Waste of time and money. Took it to Midas the same day and it's already getting fluids and a full inspection.

I love Jay Walton! They have been servicing my family's vehicles for years. My parents were going to them long before I could drive. Once I got my first car, I started taking my vehicles to them. They do a wonderful job and take care of me like I'm family. I go to them for regular maintenance as well as collision damage. Their customer service is impeccable, and the waiting room is always clean and well stocked with drinks. Work is always completed promptly, and pricing is reasonable. They are honest with me about what needs to be done and what does not need to be done. I trust them with all my vehicles and will continue to do so in the future. I highly recommend Jay Walton to all my friends and extended family.

I am writing a post about this place and they didn't even work on my car. I broke down in Albuquerque and AAA recommended this place. They diagnosed the problem quickly and accurately. It was electronic and recommended that for speed I take it to the dealership. They were friendly, fast, and honest. They didn't even charge me a diagnosis fee. If I lived here, I would make this my go to mechanic. Thanks for your help, you made my breakdown during a road trip as easy as it could be.

They were able to get my husband in on an emergency. We unfortunately had delays due to new year but they were able to diagnose and repair the truck in a very timely manner. My husband was very pleased! Affordable, friendly guys.

I had my Infiniti JX35 towed there after some front-end damage occurred. Katelyn kept me informed about how the repairs were coming at all times. They did a beautiful job on the repair. The paint looks great, and I am very happy with how the repairs turned out. I will definitely tell all my friends about their great service.

Did a great job on my repairs a few years ago after a collision. Recommended by my service center to me.

Jay Walton Automotive is the best, friendliest, auto repair shop in Albuquerque! I had a terrible accident with a hit and run vehicle. The worst part was my particular car was my dream car... Seriously, It took me 5 years to finally get it so thinking about the repair process was honestly scary and discouraging... And oh how wrong I was! Pat and his crew are the real deal! They updated me through the whole process, informed me anytime I had questions, fixed any issues I had concerns with... they even blended the paint a bit better where my eye kept going to... not only did I get a 100% fixed like-new vehicle, but it drives even better then before my accident! I'm in a car club and I go to many car shows so they have no idea how thankful I am. I'm going to give as many reviews as I can because they really are awesome! Thank you guys for making the experience so professional and perfect! These guys deserve a raise!!

Quick service, no bs even though they could have. This is a good find. Diagnosed a loose spark plug on a road trip.

My car was misfiring. I had ignored getting a tune up and this is what you get when you do that! But, Jay Walton's team was so easy to work with and I got my car back the same day! Adrian was my service dude and he was nice and very kind every time I talked to him. The technician took my car back about 10 minutes after I arrived. They were perfect and so professional. I have gone to Jay Walton before and after the the new owners. I have to say that the crew at Jay Walton Automotive are so kind and friendly. They understand how stressful car issues can be and they just really go out of their way to assist! Thank you Adrian for your kind, careful attention to my car! A++ and 5 Stars!! Thank you!! There was a time where I got a chance to get some work done on my vehicle at another business. They opened at 8 am and closed at 5pm. They did not stay late for people who work. You had to take time off on both sides of the day, even got it back the same day. I will stay with Jay Walton for their professionalism and their accommodation of my schedule. Thank you!! My car is a 2006 Chevy Malibu and still running well because of Jay Walton's Staff! I am so relieved that they fixed my car today and it wasn't a lot of money and I can go off to work without taking time off to drop it off and pick it up later the same day!

First of all you had my car for six weeks. I had zero issues with the module you said I needed prior to bringing it into your shop, that was not what I took it in for. It was working just fine. As far as the tire issue. The tire was not 3 years old, and yes they had to prorate it because a plug was put in it by your shop without my permission. That's why I pay extra for the warranty, but it is not covered if someone sticks a plug in it. You should have been responsible for that charge. I didn't authorize it, I know better. I would never step foot in your place again. I am still hearing the same buzzing that I took it in for in the first place. Look elsewhere ladies, beware