Helzberg Diamonds

My husband has purchased several pieces of jewelry from Helzberg! Most recently my engagement ring as well as my wedding band. Their customer service is fantastic. In particular, Gustavo, Louise & Brandi. I highly recommend adding the lifetime warranty onto your purchase. Recently i lost a diamond from my engagement ring and immediately went into panic mode! I called the store & found out that it was covered from lifetime warranty. That was an incredible ease of mind!

I've been in this specific store a few times now, and each time I have been greeted warmly. A few different salesgirls have helped me while Ive been in and they've all been friendly, knowledgeable, and very helpful. Even though Helzberg has a nice selection, I would recommend this store on customer service alone. Unfortunately in today's world, that's not too common, especially in "franchise" stores. Check this place out!

I recently purchased an engagement ring from here! I had been to every store in Albuquerque looking at rings and diamonds. They might not have been the absolute cheapest, but the peace of mind and customer service I got was Awesome! Specifically Laura who is the greatest thing since sliced bread! She's awesome, super patient and outta of every store in Albuquerque she's the only one that talked to me like a person and not just look at me with $ in her eyes. Awesome experience can't wait to get the ring from the jeweler!