Haven Care

The owners don't care about these homes. They have no food in the houses, and hire anyone to care for their residents. One caregiver stood outside smoking almost every 15 minutes. Another one smelled like marijuana. And you complain and all they do is fire, and move on hiring the same people. The owner, He refused to pay my wages after I was terminated for them listening to my conversations.

This company has no communication process for alerting families when covid is active in the house. You are very vulnerable when you visit. Their employess often work 24 and 36 hour shifts. This results in no hourly bed checks so if your loved one falls it will go unoticed. If your loved ones wake all night it won't be seen.While many care takers are kind, this in my mothers experience at her house wasn't the case. My mother had many falls and multiple injuries while she was there. My mom didn't like her caretaker, I think she was frightened of the caretaker.The door was left open by this same caretaker and a resident wandered off. My mom was removed from this location and as I have now learned she wasn't the first one. It was because of the same caretaker.Maybe this house was aone off but they did nothing to help the residents after concerns were brought forward. Maybe my mom just got unlucky by living at the wrong house.