Groff Lumber Company Inc

The material we purchased is beautiful. High quality. The recommendations we received on our first visit were great and the owner was very helpful. The reason for only 4 stars is this: When we went to pick up the materials, she couldn't find our paperwork and our order was not ready. The owner was scrambling to get it all together claiming she had no idea we were coming that morning. There was wood that still needed cutting, so this delayed our project. It would have settled bettered with us had she owned the mistake. Things happen. Instead, she made us feel that it was our fault. Thankfully, we had an invoice with the pick up date and details. They could not find their copy.

We just finished a big project with Groff. Very pleased, as I was debating the 4 or 5 stars - I went with 5. And the reasons are the main factors we like for "contractors", licensed, insured, timely with all interactions and promises, communicative through the whole process. I attached photos but Tom's advice, experience and constant attention are very appreciated. His crew of Orlando, Zach and Robert were polite, constantly measuring and checking on quality. Really transformed our new back patio and torn down and replace the front porch which had a leak going back years. Tom brought in quality contractors for work Groff doesn't do themselves. Julian for demo, stucco and cement. I could tell Tom and Groff's reputation during inspections and coordinating with others really paid off. This is our 2nd big Groff project at two different homes in ~ 20 years and although we shopped this around, Groff clearly was the right choice!

I looked everywhere and finally found some latillas here for my fence. They have poles in every size. They are super helpful and will cut them to size for you and helped me load them in my vehicle.

I'm doing a home renovation on my house in SoCal and I want Latillas for the ceiling of the entry. Groff Lumber is convenient to I40, well stocked with New Mexico architectural accents: fencing, furniture, vigas, latillas, corbels, etc. Very helpful and patient office staff.

I have been experiencing horrendous service from Groff lumber. They are a factory who cares not for their customers! Get them in, sell them product, get them out!

I needed a custom mantle for my fireplace. Kurt made a terrific recommendation which was exactly what I wanted. They delivered the piece and answered all my questions about staining and sealing. They were very professional and prompt.