Green Reed Spa

Shout out to masseuse Amanda R and a great 90 min massage on my latest visit on Jan 11th. My wife and I come for treatments a couple of times a year. My prior massages were good, but this one was great. Her technique was amazing and she really honed in on my knots and sore spots without me having to ask her. I'll be sure to request her services again in the future.

Best place for a massage in my opinion. Shout out to Kelly my massage therapist, she was warm, welcoming and accommodating! She made sure I was comfortable and I loved their massage oil blend. I enjoyed a 60 min massage and was able to use the amenities before and after. I do recommend going early in the day. As I was leaving the ladies hot tub area was getting pretty noisy with conversations. The facility is clean and I love the complimentary lemon water, along with the coffee and tea bar. The hot tub area and sauna area are separate for women and men, but relaxation areas are co-ed.

Everyone here is amazing and I loved having a full plunge, massage, etc a few years ago. I have not been back but hope to again!

I was a little worried after reading the reviews as we got squeezed in for the last appointment of the day on a Saturday. I was afraid the apointment might be rushed but everything was as perfect as I could've asked for.Because we were in Santa Fe being touristy before the appointment we knew we would only get to enjoy our 60 min couples massage & not any of the other amenities. It was a jammed packed weekend but I did peek in at all the areas & was impressed by how clean & high end the facility was. I did get a bit of time in the outdoor relaxtion area overlooking the mountains which was an unexpected moment of zen.Our techs were super nice especially considering it was our first time back at a spa since before covid. However, after the 10/10 full body massage, I don't think I can go for that long of a dry spell again!

The massage, spa and facial were amazing. Just what we needed. The views are great and everything was clean and the staff was great.

As a first timer, I was excited to get a 90 minute deep tissue massage after a very stressful week. Unfortunately I left more stressed than when I came in.Facility 10/10: parking is accessible and separate of the hotel and casino. There is a front desk for signing in. There is a gender separate area for bathrooms/showers/ wet and dry sauna/hot tub and cold tub. Lots of beverage options (free bottled water, hot water for tea, and cold water infused with lemon; and alcoholic beverage options). There is a fitness center and a waiting area that is co-ed. Also, a separate relaxation area (one indoor and one outdoor with four chaise lounges in each section).Customer service: 0/5 You'll be greeted by a staff person that will proceed to give you a very quick tour of the amenities and requirements. They'll provide you a robe and sandals. The customer service is what robbed me of my positive experience. My appointment was set to begin at 5:30 pm and end at closing time (7 pm). 10 minutes before my massage was set to end, music was turned off. 5 minutes before closing, bright fluorescent lighting turns on and brightens my treatment room while I am still receiving my massage face up. What a beautiful way to end a 90 minute massage (not!). My masseuse was not thorough and abruptly ended my session. She managed to get me out the door as fast as she could. When I was walking back to the locker area, another staff person stops me to say, " just a reminder, we closed at 7." I ask if I may shower? She rolls her eyes and begrudgingly says OK. I shower, go to restroom and when I open bathroom stall door, I find the same staff person and her manager walking away from the bathroom stall area. I can only assume they were trying to look for me. As I sat down to dress, the same staff person swiftly removes the borrowed sandals from my area as I literally took them off my feet. Manager hands me my eyeglasses I left behind near showers because I was rushing. Lights start to turn off. I wasn't given the opportunity to blow dry my hair or even get dressed in peace. I was literally kicked out the door. I was angry, disappointed and disgusted by the persons managing this spa. If they have a policy for their staff to be out the door immediately at 7, they should not schedule 5:30 pm appointments that are expected to last 90 minutes. Start at 5 instead. Give your customers time to wake up from the massage, and to shower and dress in peace. I managed to get out the door and pay by 7:15. I will NEVER again visit this spa nor recommend it to anyone. I will take my business back to Betty's Bath Day and spa where you are treated humanely and can actually walk out feeling better than when you arrived.

I only used the day pass for the facilities but the gym, spa, steam room were all very good. I enjoyed the experience

Amazing! Melissa was AMAZING! If you need a massage, I'd definitely recommend. The amenities were amazing

I thought of trying them; but, the phone person was so out of it, exasperated, too busy to talk, and not focused that I didn't even pursue it. I went to Betty's Day Spa, as usual, which is lovely and they ARE professional there.

What an experience this spa is! I loved every part of the amenities and thought the location was clean, quiet, and so relaxing. They had many areas for relaxation, including a lounge, small gym, hot/cold tubs, and a steam and sauna room.