Foreign Aide

First off, Alex in your shop needs a promotion. EXCELLENT customer service and and all-around friendly guy to talk air-cooled stuff with.This shop gets high marks from me for their flexibility. My 71 Super Beetle died on me on the highway in Alamogordo. I had done some repairs with them before (partially unrelated to what caused my SB to die) and they squeezed me in for a diagnosis that weekend (even though their service department is closed). I towed it up to Albuquerque and they diagnosed, fixed, and had me on the road the same day with my 71 Super running like a top. They also waived labor costs. That, to me, shows a lot of taking ownership to fix the issue. I'm very appreciative of that.

These guys are the reason my old VW's can stay on the road. I have been buying parts from them for years, and when I can't fix it, or something requires a special tool I don't have, they have always helped me out at a reasonable price. I prefer shopping locally and prefer giving my money to an independent business. I have found their prices to be inline with what online parts cost if you include the shipping / prime membership. I have had a few engines and transmissions built by them over the years for different vehicles, and they've always run really well. Five stars, highly recommend.

I will never ever go back to this horrible business. I made an appointment for my son's Jetta for a Friday. I dropped the vehicle off at 8:00 that morning for a misfire. No call from them Friday. When you make an appointment you assume they will diagnose the vehicle and let you know that day. I didn't hear back from them till Tuesday at 4:30 in the afternoon. Paul won't return phone calls. Finally was able to pick up the car on Wednesday at 5:00. Sucks hard.

Foreign Aide is an amazing resource in Albuquerque for VW parts. Whenever I have gone there, they have been extremely knowledgeable and helpful. Friends from Taos pay to have their '78 Westy towed to Foreign Aide whenever it needs expert help.

We were passing through and had an issue with our VW Passat. They were quick to help us get the problem resolved. The price was unmatched as well. Our whole experience was great; this shop deals in integrity, honesty, and great work. I definitely recommend them to anyone who needs work on their foreign car!

My aunt took a VW bug here to get the oil changed and have the brakes checked. Two days later, her tire falls off and when they removed the hubcap there are no lug nuts at all. So when she took the vehicle back they said they didn't take the tire off and checked the brakes from outside. Heres the thing, if the lug nuts were installed and magically came off , why werent they in the hubcap (couldnt go anywhere else). This is her daily driver, so if there were no lug nuts prior to this, she would have experienced the tire falling off a lonnnng time ago. And no one has touched the tire recently.They charged her for a brake inspection, which to do adequately, would involve taking the tire off. These people not only put her life in danger, but then lied about it after the fact, which is why im posting this.

I received exceptional service at Foreign Aide. They repaired my Fiat 500 and were knowledgeable, prompt, professional and kind with very fair prices. Highly recommend.

They don't service Eurovans due to parts issues, and lack of knowledgeable people to repair them. Pretty blunt.

Foreign Aid is the worst business we have ever worked with. They blew up our VW engine blamed it on us. You make the call, we dropped off our 1957 showroom condition VW with them, They worked on our dual carb motor. we drove it out of the shop and it was firing on only two cylinders- we returned the car to find out it was blown. We paid for a new engine, single carb 1735 and after "16" yes 16 visits we just gave up with this company. Please do not consider Foreign Aid for any work other than an oil change or vw parts with an incredible mark up. On their behalf maybe they used to be a reputable company, not any more. Our time and costs exceed 15,000.00

If you really care for your vintage Volkswagen, this is not the place! I purchased a used vehicle from them with a rebuilt engine and transaxle thinking they were the experts as well as having confidence of a long-lasting vintage Volkswagen and parts started falling apart from the start. I understand this happens to vintage vehicles, but some of it was not from the parts, but the mechanics. First day, brought the vehicle home, the carb leaked fuel everywhere. That was after the battery died at the gas station as it was on fumes. Alternator went out in the first 4 months. It was sold with a 6-month warranty, but all they said that was warrantied was the block. Sketchy warranty as it is printed on the receipt, but it does not state that it would have been just "the block". The accelerator cable broke leaving my son in the middle of an intersection. I got it towed home went to install a new one. It would not go in as it should. The tube had been crushed and the worst part is I found out they had it just stuck thru the tin with not grommets. It frayed on the tin, that is why it broke. The tube it went thru was short by almost 3 feet and it was just hanging in the air, over the transaxle. The work they do is just thrown together. No attention to detail. Very shoddy work at best. Now lying in dirt I have to try to fix what they knew was wrong with it in the first place. So again, it is up to you, but if you truly love your Volkswagen and want it to be quality work then find a mechanic with a true love for vintage Volkswagens that care about their work. This is not that place. What should have thrown me off in the first visit to this establishment is the showroom. Looks more like a trash dump. Papers all over the counter, stuff stacked here and there. If you cannot take the time to keep the showroom organized that shows you the attention to detail on the work done!