Fix Right, LLC.

We were referred to Fix Right through our home warranty company for replacement of a gas water heater.They showed up on time. They completed the work on time. They did a very good job (excellent workmanship). We will gladly use them again for other HVAC or plumbing issues. For the portion of the job they did that was NOT covered by our home warranty company, I felt their pricing was fair, but on the high side.But again, the quality was good, and we will happily use them again.

Fixed furnace wiring, broke swamp cooler wiring. Would not fix because the 30 day recall period was over in March. Had no idea the swamp cooler wiring was broken until we turned our swamp cooler on in June. I hope this review helps them regain some integrity and fix the wiring they broke. If they do, I'll adjust my review.

Some quick background to our situation was we had an issue with stoppage somewhere from our washer/kitchen that ultimately caused enough pressure to burst our elbow under the sink and flood part of our kitchen. We had one company assigned to us that suggested entire new plumbing and barely did anything but hand snaked a small part of it...they still gladly took our service fee and ghosted us. However, our insurance company assigned us Fix Right and it was such an incredible experience. We had Jorge, who first off, is hands down the coolest person I have ever met. His experience, demeanor, and just overall personality was so awesome. He took the time to walk me and my fiancée through the potential issues and always had a good attitude about everything. He snaked our main outlets and inlets while also assuring us through the problem areas while adding a brand new fixture to our sink. For the first time EVER, we were able to drain a large load of water from the laundry and he gave us great tips/maintenance. This company is awesome and please give my man a raise because you will always be our first choice in New Mexico now. Thanks again and you'll be sure to have our recommendations

My AC has been out for a month now, since June 8. I just bought this house, so it was covered under a new home buyers warranty. The first contractor took my payment for the service call, $75 and left without fixing anything, refused to come back. Second company gave me an incorrect diagnosis and declined to do any repairs. Fix Right came to my house the next day and fixed it within 4 hours. It was a simple compressor fan which should run nonstop while the system is running. The tech explained how the system works and things to look for. He treated me like family. He has my business forever.

I have consistently received 5 star service from this company. When another AC/Cooler company charged me an arm and a leg for a service that they didn't even fix correctly, I finally broke down and called my home warranty protection plan (yeah, I didn't realize I could have called them from the start and saved myself the headache and extra cash from my pockets). The home warranty plan immediately referred me to Fix Right. They were professional and instead of patching up my old system for a quick buck they installed a brand new one! The front office staff/receptionist contacted me promptly whenever the crew would be coming to do their repairs. Even when I contacted them for routine maintenance (that was not covered by my home warranty plan) I received the same excellent service! I recommended Fix Right hands down.

Fix right is one of the contractors locally used by First American warranty. they came in to check on my heating on my HVAC and the guy John, came out did a really good job was very informative and very professional.

Normally we are not happy with many of the repair people. I called Carol, a lovely person, who sent Octavio out to fix my air conditioning. She was kind and considerate. I am sure she is very busy, but she took the time to get Octavio out ASAP to fix my air. I appreciate this as I have had breathing issues and go to the doctors more than I am at home.Octavio is old school. A very nice gentleman who works hard and gets to the root of the problem. He is clean, kind and respectful. May I add that he is not weird. I always have my son with me as there have been some real odd people doing repairs. Octavio is very normal. Thank God. We enjoyed talking with Octavio and would highly recommend Fix Right and Octavio. Thank-you, so much. Carol even said, if you have any issues, please let us know. Could not ask for more!!!

We've had fantastic experiences with them on a variety of experiences. They are quick and accurate with their response and assessments. Their work is solid and always up to code.

With the help of a relative we have finally realized that Fix Right has been fleecing us for hundreds and hundreds of dollars over a 4-year period. We are a couple of older retired women who moved here from another state where we had never even heard of swamp coolers. We have been the perfect targets for these crooks and are embarrassed by our stupidity. When we had family visit last week they were shocked at the sweltering conditions inside our house. When we produced the stack of receipts from Fix Right (one receipt was for $700+, another for $500+) their shock turned to anger. They couldn't believe we had spent so much money on trying to make a swamp cooler work right. One relative climbed onto the roof and within an hour we finally had the cool house we've wanted for the past 4 years. Shame on you, Fix Right!

We have now used Fix Right twice, from a referral by a friend. First, when the furnace at our rent house wasn't working, once when our hot water heater stopped working. Both times we received excellent service. For the furnace, Octavio immediately saw that a damper had not been removed during the switch over from the swamp cooler, pointed out the problem and removed it, then completely cleaned and checked the furnace. On Friday, Dec. 23, at 4 pm our hot water heater stopped working. We had a house full of company and more on the way. I called Fix Right, feeling really desperate, and completely certain that we would not be able to get service until after Christmas. Fix Right answered the phone, said they had someone on call and he would call us. 10 minutes later Ivan, the owner called, and 45 minutes later he was in the utility closet taking it apart and getting it fixed.To say that I appreciate this company is an understatement. Both times they came promptly; when Octavio was going to be delayed an hour from the time he was supposed to arrive, they called to let us know. They fixed our problems and charged us fairly. As my husband said, they are now our plumbers!