FitShop

I know a friend who disputed charges from this place because the service did not work and she found out the guy edited her photos to make her think she'd lost weight but she really hadn't. And when the guy found out she was disputing charges with her card company, he started sending harassing text messages and blowing up her phone insulting her and everything. I can't speak to the service, but I don't think anybody should be doing business with a business owner who behaves in that manner and attacks customers.

Snakes, ghetto and beyond unprofessional. I wish I could give them zero stars. Not what I expected at all. Aaron was all over the place. Hardly talked about my health goals and mainly talked about others and their goals and showed us videos on YouTube of unrelated things. Hand wrote my meal plan that was not even legible. I paid the first months payment and decided I needed to cancel because the place was so unprofessional I was not comfortable continuing my journey with them. I emailed them and received almost rude and passive aggressive emails back. I asked for my one months payment back as I only met with Aaron one time and they refused to give it back. Not sure how a business can stomach keeping someone's hard earned money for nothing. It's truly disgusting. I was rushed into everything even having to purchase supplements that I didn't know was part of deal. Talk about some snake shady salesmen. This place is disgusting and very disappointing! DONT GIVE THEM YOUR MONEY!!!!!! I will never recommend this place to anyone.

I love this place! The staff is beyond accommodating and helpful. Working with Aaron has made a HUGE impact in my overall health. His meal plans are incredible and he understands and encourages my desire for a healthy body fat percentage and not just a number in the scale. I would recommend this group of professionals to anyone willing to commit to changing their health for the better!

I am sad to say this just didn't work for me. I was immediately reached out to for an initial consultation (very impressive), which Aaron did, and he took a decent amount of time explaining how it works. After being assigned my coach (AA) things started to go downhill. I truly feel that my experience was mostly due to the coach that I was assigned and that results other people experienced were because they had different coaches assigned. The first week they do your measurements, discuss your goals and set a meal plan. I was on the plan that has you meet once a week and they provide you a personalized meal plan to follow for the week. The meal plan was in my opinion not very personalized. But here are just a few things that just really spoke to low level of professionalism...it was just kind of "ghetto": 1) The first week my assigned person didn't have their computer and did everything on their phone (yep). I understand...sometimes you forget your computer.2) The second week there was no excuse and the person also did everything on their phone...really? This is what I was paying $50 per week? 3) She agreed to send me a liquid diet since I was having dental surgery--that never happened.4) An excuse about not being able to answer my request for what was missing on a recipe. Not an apology. And to make things worse the request was never fulfilled. 5) Focusing on how some of the foods I had eaten had caused me to retain water...but then telling me I was dehydrated based on the body fat analysis machine..but then telling me I was swollen and retaining water. So, what was it really? Then hyperfocusing on my sodium intake for the duration of the appointment instead. 6) Telling me I could "add flavor to anything really"...didn't I know?7) She kept recommending options as snacks that I literally told her many times I couldn't eat because of my braces. Some moments where I thought it would get better: 1) We discussed a few things that didn't work and she increased my snack options. Yay! 2) She adjusted my morning smoothie recipe to make it more palatable.3) She let me look through a packet of recipes and pick a few out to try for dinner/lunch. But honestly it all felt haphazard and disorganized--sooo disorganized. I had to take a picture of the recipes with my phone instead of her adding them to my meal plan email. What I needed was someone to help me stay on track and package a personalized meal plan to me and something sustainable. $200 wasted. The meal plans that Aaron showed me seemed to be what I wanted but what I received from my coach was not up to par. Also, when I asked to speak to management to let them know my reasons for cancelling they didn't call me back. I would recommend choosing a coach with credentials if you try this service.

Made the decision to come into Fitshop for the usual "weight loss goal" toward the beginning of the year. I have been working with coach Sam and couldn't be happier with my results! Sam has given me a program that works and has taught me how to implement it into a livable lifestyle that I love. All staff and coaches at Fitshop are amazing and very supportive! Best life changing decision I've made.Thanks Sam! Thanks Fitshop!!

I showed up about 15 minutes early for my appointment to begin the transformation challenge that's partnered with my gym, Crunch fitness. I waited ten minutes past my appointment time and I could still hear the trainer and the customer chit chatting about all things NOT fitness. I asked the receptionist to reschedule me with a different trainer. I hope things go well. I'm giving two stars because the receptionist knocked on the door at my appointment time, but the trainer kept chatting. It is important to respect people's time. I was fine to return after showing up earlier in the day without an appointment because the trainer mentioned he was booked until 2:30 however, 2:30 came and went. Please respect appointment times.

The staff here are absolutely amazing. They have great attitudes and sunny dispositions. They check in with you to see if you are comfortable and taken care of so you're not just alone. I think some restaurants could send servers here for training on customer service. So happy to have another successful visit.

$4,000 dollars later. Promised a loss of 6 inches for 12 treatments on the Vanquish machine. I lost 1 and a half inches. I ate right and exercised the whole six weeks I was doing treatments, so basically I did it on my own. Don't waste your money.

I started seeing Adriana after my wedding in August 2019 because I was not happy seeing myself in my wedding pictures and decided to get healthy and fit. Adriana has set me up with a meal plan and supplements that work for a busy mom like me. She is very knowledgeable and professional. I love seeing my results and friends and family are starting to notice! I look forward to my weekly check-in now! Even through this pandemic thing she has kept me on track when the gyms weren't open. If you need help starting a healthy lifestyle, I highly recommend this business and their coaches.

There's another review that is virtually identical to my experience-bet we had the same "trainer". I did the consultation with Aaron and, after I signed a SIX MONTH contract, I found out he wasn't my trainer-some other woman was. A real bait and switch. I met with her and it took almost a week to get the "meal plan"-she mistyped my email and either wouldn't return calls or the receptionist wasn't giving them to her. At $40+ per week, I shouldn't have been charged!And the "meal plans"-what Aaron showed me were actual meals with recipes and variety. Mine were x ounces of protein, cup of vegetables, tablespoon of almond butter...7 days a week, week after week. And not recipes-literally the description above. I could do that myself! She let me rifle through a box of recipes and pick things a few of the weeks. I lost interest. I tried to cancel but they kept putting me off and requiring me to come in but I could never get the "cancellation form". I ended up just paying for the whole 6 months...total waste of money. You can get something off the internet just as good!Oh-and she spent the first 3 weeks comparing my stats to some other person because she had my name wrong!