First Rate Plumbing Heating and Cooling

Sean came out to start up my evap cooler. He did an excellent job was friendly and professional. He recognized a problem with the belt drive and made sure it was corrected. The cooler is nice and fresh and works nice. I would recommend this company. You better get going starting to warm up!!

We had a shower cylinder break in our guest bedroom. They fixed that issue & then replaced the guts of the toilet to stop it from running constantly. All done in 90 minutes. They clean up after them selves. Come when they say they'll be here. It costs what the estimated cost was. They solve our HVAC & Plumbing needs.

Excellent customer service and they go above and beyond. I ha Brad work in sinks and water softener filet And big blue whole houseThey will take care of ya. You will be glad you did.

Isaiah did our install today. Great job. Looks very Professional ! I have used First Rate plumbing before and I have had a Great experience. Thanks to Patrick to, for a shower job he did for me. Sincerely, Brian Grant.

Patrick did a great job installing a new kitchen faucet, plus he is a nice guy! I recommend First Rate Plumbing for your plumbing needs.

Recently had Jake out to install my tankless water heater. Not only was he thorough and explained how everything worked. He gave me a better understanding on how having a tankless water heater would save us on our energy bill over a conventional water heater. The best part was my dogs didn't bark at him much telling me they approved of him as well and they never approve of anyone new in our home.

Extremely pleased with overall service. Initially toilet repair had minor problems with flushing after service appointment . We called this morning and problem was rectified 4 hours later. Value was acceptable. Friendly and knowledgable service individual. Prompt service.

Price gouging. This company's price estimate was extremely high, MUCH higher than price quotes received from other (highly rated) companies for the same work.I gave this company 2 stars (not lower, despite my main concern), because they did reply in a timely manner when contacted, which was appreciated. Always price compare with multiple companies. (The other plumbing company we chose charged a much lower rate (something reasonable & expected), did their work competently, and they used good quality parts.)

This company wanted to charge 335.00 dollars without any taxes to repair a single handle delta shower faucet. The actual work consisted of replacing 2 black rubber seats, and 1 o-ring. That's all my shower needed to stop it from dripping. This company really needs to re-examine its pricing. Instead of telling you that the service call is 85 dollars they tell you how much the service call is without tax (79 dollars). That I thought was a little underhanded. So I ended up paying 85 dollars for the service call. I just can't believe how much this company wants to charge for changing 2 black rubber seats (such a simple repair). I do not recommend this company all they want is your money.

Without a doubt, First Rate is an honest and reliable firm. We hired them to replace our 20 year old HVAC system (2 gas heaters and 2 refrigerated air unit) with heat pumps and new heaters. The project took 1 week and everything works great. The County inspector was very complimentary of their work. The quoting process was educational and worthwhile. Andrea and her team are great to work with. We recommend them without hesitation.