Fatburger

Time to waste & hungry. Eat or gamble - food's probably a better choice. Ok now where? Burgers are always good, so Fat Burger it is. Foodcourtish between the convention rooms & casino so we can sit without feeling rushed to leave. It's the 1/3lb Single & the Crispy Chicken Sandwich - both with fries. The burger came out well done - I'm more rare/med rare but considering it comes out smashed I just hope it's not overly salted(it wasn't). The toppings gave it back some of the moisture. It had great flavor. The Chicken Sandwich was tender, not dry and had great taste. So decent lunch, reasonably priced for the location.

Easily, one of the best burgers I've ever had. Perfect balance of juicy beef with melty cheese, that fresh crunch of the lettuce and relish, all put together by a pillow soft buttery bun!! Get out of town!!! This is the bomb! I would drive all the way to this casino for this burger!!There was a line though, not surprised, but service moved quickly! Located at Isleta Casino, the people watching is prime quality, and this burger joint is located at the food court of this casino! After you eat this burger you'll feel like you won the jackpot!

I was so excited when I heard Fatburger was coming to Albuquerque. I grew up in southern California and I loved this place, I even prefer it to In N' Out (yeah, I went there). So I decided after work to drive to Isleta and experience the burger I've missed so much.I so wanted this to be amazing, but the service want that great and the burger is not the same.First you enter the casino and inhale that awful stale cigarette smell (why is that even allowed anymore??). But when you get to the Fatburger, sandwiched between Panda Express and Ristas, you can finally breath.There was a small line and I happily got in it, to gaze upon the menu. Some things have changed, or they simply have different offerings at this location. I saw no mention of hot dogs and the baby fat was not on the menu. But that didn't matter, cause I wanted a Fatburger with cheese, mayo, lettuce, and tomato, with a side of fat fries.I finally get to the register and they have to clean up a spill, so I continue to wait. Finally I'm ready to place my order. I ask for a Fatburger with cheese and the cashier asks which one. It's now called, "The Original." Then before I tell him what I want on it, he first wants my add ons (add ons are extra toppings you pay extra for, the basics - mayo, mustard, pickles, relish, lettuce, and tomatoes, all come on it - if you want it). I add cheese and make it a meal with fat fries and a Mr. Pibb. Then he wants to know what I don't want on my burger (a little confusing). So I tell him no mustard, pickles, relish, it onions. I pay and get my pager. My pager goes off a short time later and I go to pick up my food, the staff looks at me and asks if they can help me? I show them the pager and they say they are still waiting on my fries. They seemed a bit annoyed and I was more annoyed since they were the ones to page me.So I continued to wait and finally it's ready. I sit down and quickly notice everything I said I didn't want on my burger is on my burger, along with everything I wanted on my burger. ‍ I don't feel like complaining, so I scrape off as much as possible and dig in. I even check the receipt, and it clearly states no mustard, onions, pickeles, or relish.I'm not sure what's different (although I get a little taste of leftover mustard, and I absolutely hate mustard!), but the burger isn't the same as the Fatburger I've loved all these years. Don't get me wrong, it's a good burger, it's just not the Fatburger I remember. The fat fries are good as always. I finish my food and leave, somewhat disappointed.I will try it again, maybe in a month or so, hopefully the kinks will be worked out, and I'll get the burger the way I order it.

This place is brand new, so we had to visit. I ordered the Skinny Burger with No Mayo, sweet potato fries and a Tea. My husband had the Original Burger, regular Fries, and a Mr. Pibb The burger was so delicious! The Skinny Burger is set with 2 patties and all the fixings between. It was a tad on the greasy side, but the meat is fresh and hand pressed. I loved how the menu clearly showed what was on each burger. We have a choice of cheeses and buns, including Wheat and Gluten Free. The sweet potato fries were seasoned perfectly, but there was an issue. Some of the fries didn't seem to be cooked thoroughly, so I had some bites of raw potato. It's easily overlooked for the quality. Last thing I do have to say is that the price is a little high, but the quality is there to back it up!

My first time trying Fatburger. Of course the lines were long since it's new to NM. The options did not disappoint. I know Fatburger is s National chain so they may not know the difference in the spelling and different types of chili (similar to hormel) and Chile which is our delicious green or red Chile spicy and hot in flavor. Despite being a National chain, now that they are in NM and serving green Chile on burgers, I vote they correct their sign to properly represent what is being served and to help distinguish the difference. Knowing the difference is about as elementary and basic expectations of knowing how to properly spell Albuquerque. Moving on... The flavor and layers on this burger were divine! However I was disappointed that the bun was not toasted, especially to support this monstrosity of a burger. It's basic facts that a toasted bun not only is delicious but also helps protect the bun from being a soggy sponge and hold up a little better and longer while you enjoy your burger. With it not being toasted, it quickly sighed up, feel apart and lost its appeal. Also confusing was when we all ordered our green Chile and various toppings and ingredients for our burger, the 3 of us were startled to have the green Chile served in the side in a little plastic container. (We're still scratching our heads on this one). Do they not know the delicious greatness of putting some green Chile on the grill to heat it up and pile it on the delicious layers of cheese and other burger goodness? Welcome to NM Fatburger but I think we need to school you a little more on the NM ways.

CLOSED August 2022 but you can get a burger and more at the Chile Ristra next to them.

Temporarily Closed. Business on Google says it open, asked staff nearby and they stated it hasn't been open since the pandemic started due to low staffing. Call hotel/casino ahead prior to driving over to see if they have reopened.

The customer service was just awful. I get the lines were long & it's not easy getting everyone's order ready in just a few minutes but as least let us know what's going on. As we were waiting in line, the grill reached its capacity of burgers so they stopped taking orders until the caught up. They didn't say a word, they were just standing there talking, messing around with the girls making milkshakes & being unprofessional. When I went to order the lady kept talking over me, not letting me get a word out. After that mess, we got our food & the burger itself was actually really good. The flavor was there & for only putting mayo, cheese, & onions it was really good (btw adding cheese is an additional cost). Once they figure out their customer service, I'll update this review.

I was excited to try Fatburger for the first time when it opened in Isleta casino. They were pretty busy the day that I went but that's still no excuse for the horrible service. I got my pricey burger meal and it was pretty good. I went back to Fatburger in October and they weren't hardly busy at all that afternoon so I went ahead and went in and ordered me a Fatburger meal. I wondered to myself again why these employees are so mean and rude? I was polite as possible and they are just horrible. Anyways burger came out and it was just ok, horrible service ruins it for me.

Yes but I got a bad vibe from the young caucasion women that was make meals..she made me feel a type of way about my food and I just went on