Response I got for emergency maintenance service needed.
Forrest A.
Jan 31, 2020
After 15 years of managing our apartments in Albuquerque, our previous property manager retired, and recommended Karie Taylor and Elevated Property Management to replace her. As out-of-town owners, we were a little anxious about the transition, but we met with Karie and were impressed with her knowledge and professionalism. Now, half a year later, it is clear that she was a good choice. We spent a couple of weeks on the property shortly after the transition to do some upgrades to one of the units ourselves (we actually enjoy that end of the business!). It gave us an opportunity to see Karie and members of her management and maintenance teams interacting with tenants on the premises. We were favorably impressed; our tenants are our customers, so treating them properly is important. Karie's team seemed very capable, personable and professional: they are a credit to her. Most repairs are handled by in-house staff, in timely fashion and at reasonable cost. For larger jobs, she has a list of reliable contractors to call on.Why choose Karie Taylor and Elevated Property management? Because Karie has put together a company that is a well-oiled and modern property management machine. Her staff are professional, capable and knowledgeable. Funds are handled accountably; electronically for owners and tenants that prefer the convenience, or by checks and paper. Their accounting software produces informative and easy-to-read owner reports, and are available online. Things seem to function very well.
Read MoreSarah E.
Aug 20, 2024
Kari Taylor is an absolute nightmare to deal with. Not to mention her horrible attitude I believe she is a discriminatory housing provider and I for one will not stay quiet. Charging me fees going back on their word. Just so it worked for them. Run! Somewhere else to find a place.
Read MoreJeri B.
Sep 25, 2024
DO NOT ENTER. Elevated can get you in fast but they will rob you. The apartments are old, not well maintained, no AC. Elevated doesn't give af. The staff doesn't care and the owner doesn't either. Go with another company and save yourself the horrible experience. My apartment had roaches, crack heads, fights, domestics violence and fires from the crack heads. I stayed 3months and left DO NOT ENTER. They will send you to collections fraudulently do not do the easy pay deposit ****
Read MoreLindsey T.
Jun 9, 2022
Since randomly finding the mugshot online that depicts Karie Taylor's arrest for pulling a gun on a tenant, I've been reading through these reviews and am experiencing symptoms of full-blown PTSD. I feel sick and have been unable to properly sleep or eat thinking about how common place their fucking nonsense is. Karie Taylor may have parted ways with Alex Vasquez, but if you read the reviews since the division of Elevated from Rhino it is apparent that they are the same person who practice the same bullying tactics and creative accounting. Meanwhile, Alex is trying to re-invent himself as an author, real estate, property management and marketing expert, via "invitation only" paid platform Forbes council where for a little more than $2000 annually you can "craft the narrative about yourself and your company on Forbes.com. Here is his bio: "Owner and Qualifying Broker at Rhino Realty Realty Property Management and Rhino Realty B&B. Specializing in multi family, single family and airbnb property management." (that's right Airbnb property management...)Also, see: https://profiles.forbes.com/members/business/profile/Alex-Vasquez-Owner-Qualifying-Broker-Rhino-Realty-Property-Management/3a418edd-7879-4d9a-8ea1-d83a442cf643 This is just rich: Creating A Streamlined Eviction Process https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/22/creating-a-streamlined-eviction-process/?sh=3b1710d12746 How To Navigate Raising Prices In Property Management https://www.forbes.com/sites/forbesbizcouncil/2021/11/05/how-to-navigate-raising-prices-in-property-management/?sh=41d7d8d921f0His Twitter, I can only imagine (these Tweets are protected Only approved followers can see @Lex_Vasquez23's Tweets). However there is this: 1st start up acquired by Berkshire Hathaway. Providing Real Estate services to NBA, NFL, MMA and other world class athletes. Man of balance, follows intuition. So, the Cease and Desist letter received from Alex I posted previously which prompted removal of the original 2016 review is as valid as the fake charges that were nowhere on the fake lease I signed that Rhino had no intention of honoring. It was as valid as the information on the flyer I received on my door when I was notified that Rhino had acquired the property I was living at for the previous two years. I see I wasn't the only one to receive one of those... Before renting from Rhino or using their property management, be sure to read all the reviews on both Elevated and Rhino's Yelp, Google, and Better Business Bureau pages. On Yelp, make sure to look at the unrecommended reviews too, because it all sounds about right. For further context, see: https://rentprep.com/property-management/landlords-guide-avoid-harassment/ 10 Examples Of Landlord Harassment 1.Failing to perform maintenance tasks in a timely and responsible manner 2. Withholding amenities that were previously allowed, such as pool privileges or landscaping services 3. Notices of improper conduct that are made up or exaggerated 4. Notices of improper conduct that single out the tenant while violations from other tenants are ignored 5. Refusing to accept or otherwise acknowledge proper payment of rent 6.Entering the property without just cause or proper notice, often repeatedly 7. Creating a nuisance (like loud noise or throwing trash) that disrupts the tenant's ability to quietly enjoy the rental unit 8. Deliberate destruction of tenant's property 9. Threats of financial injury, such as reporting to a credit bureau or refusing to provide positive references to future landlords 10. Physical intimidation and threats of physical violence "Landlord harassment often happens when landlords feel like they cannot wait for proper methods to raise the rent or not renew lease agreements. Many cases happen in strict rent-controlled areas where landlords want to get rid of current, lower rent tenants in favor of higher paying newer tenants. Landlords who resort to these actions are often trying to avoid the expense of eviction and the hassle of removing a tenant in the proper, legal way. Even if the tenant is violating the lease agreement or the landlord has decided not to renew the lease agreement when it expires, there is no excuse and no valid reason for landlords to harass tenants. In NYC a landlord can even be fined somewhere between $1,000 - $10,000 for harassment."
Read MoreRobert D.
Oct 3, 2022
Watch out for these people they will try to charge you renters insurance at a higher premium than anybody else and will not notify you of such charges do not rent from elevated management or anybody that's associated with them beware beware beware these people are unscrupulous if there was zero Stars I would give it to them!!! Please help put these people out of business do not rent from them.
Read MoreKanad K.
Apr 15, 2020
STAY AWAY FROM THIS COMPANY. The only thing this company has elevated is my cortisol and my heart rate. I scheduled an appointment to view a house, was told that the realtor Jacob Autry would get in touch with me, but he never did. When I called up to the office around our appointment time, they got him to reach out to me, and he said "I have another appointment, maybe we can reschedule." I told him I'd check my calendar. Realized I couldn't meet the next day due to work, so I tried calling him back. Several times. No response, he rejected my calls. Finally, he texted back and said "maybe we can reschedule for next week." On top of that, he was extremely rude and completely unapologetically, as if I was the one at fault.If this is how this business operates when they're showing properties, I can only imagine how they are when you're living there and need something done or fixed. I would give this place 0 stars if I could.
Read MoreAlexander P.
Aug 7, 2024
My girl friend came home to a 7 day notice for fraudulent charges, my girlfriends management company hit her with a seven day eviction notice after several months of trying to resolve a situation where they said her check was flagged as fraudulent as to her management company Elevated management company. Several months ago Elevated management reached out to her saying her rent check was invalid/fraudulent. My girlfriend who happens to bank with Chase Bank, received and notice of a late fee dealing with this " fraudulent funds" from Elevated management group. Where the check was never properly processed by Elevated management group. Chase Bank has reached out to her exclaiming the check in question was in fact by legal tender backed by the bank and was not processed by Elevated in a time of manner. The seven day notice in this case is an illegal invasion and fraudulent case of embezzlement against Elevated management group and any representative of said group.
Read MoreCindi L.
Jul 5, 2024
By far this is the most un-professional business i have ever seen have ever seen, due to the lack of civil communication cation. slum lords I shall say, since day one of moving in we have had multiple problems down to the water heater was leaking on the first day also with water damage to the floor and wall , and not replaced or professional cleaned , the refrigerator went out a few months later in which we lost over 300.00 in food waited almost a month for a new one which was not new , but used still have issues . then the A/C unit which was already part of the unit , have had many issues with our A C unit in which now have resulted in us having a second option on the units and the multiple maintenance employees they have sent have all seemed to not have knowledge of AC Mangement more less maintaining the units as we have had out work orders cancelled on our request as well as have the whole unit replaced as they stated and also have had a new pump replaced , now once again on the unit is 98 degrees to is unboreable also have had to purchase fans for each room so we can actually get the through the day the these days are getting hotter this elevated management is a joke , beware and DO NOT RENT FROM THIS COMPAN AS THEY ARE SLUM LORDS AND UNPROFESSIONAL AND TAKING FROM THE LESS FORTUANTE ONES WHO ARE BARLY GETTING BY AND TAKING ADVATAGE OF MANY PEOPLE SITUTATIONS
Read MoreChris X.
Aug 3, 2023
I have recently move to an apartment complex off of Constitution in Albuquerque, NM. Its only been about a week and half. Elevated Management has been transparent ever since I got here. Yes, moving is difficult and comes with its own challenges. Searching, signing the lease, and all the worries about the community and did I choose the right apartments. Its quiet, no smell of cigarette smoke, no bugs, neighbors are respectful. There won't be a perfect apartment complex. However, there are unfortunately some pretty bad ones in Albuquerque. The prices for apartments are Insanely high at the moment and this is due to A: Housing bubble that keeps getting bigger and B: A lot of demand & not enough space to go around. I moved at a time that Albuquerque experienced its hottest month of July on record. My place is warmer than my comfort level, but at least it cools off at night. My air comes from a swamp cooler ( surprisingly effective). Other than what is said above; The apartment is well managed. There's more pros and cons.
Read MoreMatthew M.
Dec 21, 2023
I would like to give my sincere heart felt thanks to Elevated Management, first and foremost to Karie Taylor the owner, she totally blew my mind, with how caring and understanding she is. I had been a victim of theif, my bank account was hacked and all my money was withdrawaled. I was past due on rent to the point of eviction. But to my surprise She helped me by referring a place that could help me pay the complete balance and saving my apartment. Any other place I have ever lived in the past would have not hesitated to evict me. I am so grateful to live in a place manage by Elevated Management. All of the staff has been the most kind, caring and professional property management company I have ever had the honor of dealing with. I would like to thank Daisi for the outstanding and caring manner. In which she treated me. Elevated sets the standard for what a property management could and should always be like. I don't have words good enough to say how Blessed and Thankful I am for Elevated Management. Elevated Management LLC is a level above the rest. Thanks Diana & Matthew Maestas
Read MoreRated: 1.3 (82 reviews)
Real Estate Services, Real Estate Agents, Property Management
Rated: 2.3 (7 reviews)
Real Estate Services, Property Management, Real Estate Agents