El Zócalo Plaza

We held a wedding reception at El Zocalo on the evening of May 12th. It was a perfect night. Received nothing but positive feed back from our guests. Only one thing needs fixed. They do not allow any open flame which made it difficult on the caterer. They need to find a solution to this small problem.

AD & PL held their wedding ceremony here at 3PM on a Saturday. Despite sitting under a tent that shaded practically the entire central courtyard, I still got sweaty butt (TMI? Haha). Thank goodness the buildings of El Zocalo have AC! We scurried inside immediately after the ceremony to escape the New Mexican heat. The setting itself is cute-- reddish adobe outer walls, whitewashed interiors. Its a nice place to hold events, and I think fairly affordable to rent.

I was there 30 years ago, when there was a fabulous cottonwood tree, and a simple lunch restaurant. The shade made a 103 degree day seem like 70. such a shame to see the "oldness" excavated, and evacuated. Luckily, there are still places that haven't been ruined by capitalism...

My wedding was here this past weekend. Thank the Lord for clear, sunny skies! Although it was a little cold, it was expected. El Zocalo has four outdoor heaters, actually three because one is broken! This was not mentioned until the evening before the wedding at rehearsal. We had rented extra, but definetly planned on using the four they offered. It is a beautiful little place for a smaller wedding. We actually had just a few too many extra invites than expected, so eating dinner inside the long narrow hall was tight. It made it very intimate though, and I do not think it was too uncomfortable. This venue offers many different packages for the amount of hours you want to use for your wedding. They are flexible how you use them as well, such as so many hours for the rehearsal and so many for the day of. However you want to split them up. The venue employees are supposed to do the table and chair arrangement between the ceremony and reception for you, as well as before and after, if needed. Although, they had tables out before my ceremony that were not supposed to be out, and did not help move them. Overall, I loved how my wedding turned out here at this venue and taking pictures around it.

Do not use this venue !!! They do not honor contracts. Staff was helpful up until I had to cancel my wedding. Now while I am trying to pick up the peices of my life they have not refunded my "refundable" payments, after over 6 weeks I am still trying to get a refund. The only thing they will tell me for the last 3 weeks is that they are "looking into it"

My wife and I had our wedding here with high hopes for the perfect day. Everything was going perfect until ..... the security team that was hired by the venue tried to call the cops and kick out one of my groomsman for smoking in his vehicle and from there it got worse. Out of the 3 bathrooms on site the two main ones were closed down by security because one toilet overflowed and because the door lock on the other bathroom broke. I asked if something could be done to accommodate our over 150 guests but we were told no. I offered to plunge the clogged toiled and also asked if they could watch the door for guests using the bathroom with the broken door lock, but they still said no. This is a huge issue and against city code to have an event with insufficient rest room facilities. This should have been addressed immediately. The one remaining bathroom had a huge line and some guests even left early because they could not wait any longer. The security was attempting to "police" our wedding party all night instead of securing the safety of everyone. Then what happened next was ridiculous I suffer from Acid Reflux Disease and after dinner I had a flare up and needed to vomit. Since the bathrooms were closed I ran outside behind a building on the property and vomited. A security guard followed me and I explained my issue he said no worries. I thought everything was fine only to find out about an hour later that security had told the bar (that I paid for) to cut me (the groom) off because I vomited. I explained to the bar tender my issue but was told by the bar that they could not do anything because of the security's request and that they had been giving me and had been giving me non alcoholic drinks withought my knowledge they were even going to take away my champagne for the toasts that I paid for in advance. I was definitely not inebriated. I asked the security about this and they would not reason with me. While our friends and family were cleaning up the premises for us the security and staff were very rude to them rushing them and nit picking at everything thing they saw that they felt was not clean enough. My mother in law even had to get on her hands and knees to pick a few pieces of tiny trash in the grass outside that they demanded be cleaned. Security and staff were unreasonable and disrespectful with my wedding party and wedding planner making threats and acting like police throughout the night. My wife was furious and we all who had to deal with the security and staff on site were very disappointed with how the night turned out. This was the most important day of our lives and we are very disappointed with This venues choices of security officers and lack of attention to the facilities and the needs of our guests. They are supposed to protect us and be on our side or at least find middle ground to work with. I would not recommend this venue to anyone unless they find a new Security team and ensure that their beautiful facility is in working order to have a successful wedding. In conclusion I would like to note that Marty and Kent who we worked with on setting up our big day were very friendly and helpful leading up to the wedding they were not present the night of the incidents mentioned.

Attended a wedding this past weekend. Beautiful NM Spring day for an outdoor event. Ceremony was very touching and beautiful. After the ceremony, guests were standing around not knowing where to go, etc. Thought there would be an area for cocktails while the staff rearranged the chairs, etc. Found out no alcohol was being served (don't know if it was at the request of the Bride & Groom or the venue does not have a beer/wine liquor license). The venue is beautiful for a small, intimate wedding. We enjoyed celebrating the special occasion with the bride & groom.

Beautiful setting but horrible customer service.We attended my brother's wedding here and there were many good and bad experiences.Positive - the building and open spaces were very nice and my brother was mostly pleased. Negative - when we first arrived the parking was horrible as there was an art exhibit taking up half the parking lot and it was on the side where the wedding was. We had to carry everything from the other side with little help from the employee on finding us a better solution. No parking was reserved near the entrance so we had to, little by little, wait till a car would leave to take a spot to unload supplies. The first employee there was sympathetic but not much help. The employee that took the second shift was a nightmare. Forcing people to only use certain entrances, hovering over what people were doing, banging on the door when someone was in the restroom too long, and at the end of the night basically inspected with a white glove, worse than the military. She was rudely throwing cleaning wipes wherever she wanted us to clean up, nitpicking at every little speck. We held ourselves together very well as we wanted a smooth deposit returned, the only reason family members from both sides stayed cool. We did have kids and it was a typical fun wedding, note we didn't even have alcohol so you could imagine the tame behavior of the entire event so there is not an excuse to why the staff was so worthless or rude.If you are looking for an empty space with minimal utilities you are good. Other than that choose somewhere else.