R. M.
Feb 14, 2025
After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it were no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.
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Kevin M.
Oct 8, 2023
Duke City Garage was recommend by members of a Kirtland Facebook Group. They were responsive, honest, and affordable. Highly recommend!Military Discount and NRA Member Discount
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Brian E.
Jul 16, 2021
Didn't see any recent reviews on here so thought I'd just chime in and say that this is still the best shop I've found for my GMC in Albuquerque. They are super busy all the time so don't expect same day turn around, but what you will get is respectful communication, honest prices and exceptional maintenance. Definitely trust these guys.
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Dave O.
Aug 5, 2016
These guys Rock! Yes, they do! Maybe not in a Bon Jovi "Livin' on a Parayer" sense, but they rock, nonetheless! Remember when there was a time when you could find "Brother-in-law" deals? Someone you trusted who would do you a solid? Before the days of the offensive $90.00 per hour rate? Before the ever so annoying "Up-Sale"? Yeah, I know, it's a distant memory, isn't it? Well never fear folks, there seems to be an industry hold out, a throwback, if you will, and it can be found right here at Duke City Automotive! They're fair, cool, and they offer a military discount, along with a 2nd amendment discount. What more could you want? These are my type's of peeps!Unless you're geographically opposed, or still enjoying that warranty, you really should let these guys perform your next auto repair need. You'll be glad you did!
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Mark D.
Dec 14, 2021
I noticed this business had great reviews so my wife and I chose this garage to support a small business. We walked in approximately 5 minutes after they opened only to be greeted by a guy who was in a bad mood and probably didn't have enough coffee. The tone of his voice and body language was gruff- almost like our business was going to be a burden for him. I felt like maybe we should have gone somewhere else. I remembered that thier prices were good in the reviews so maybe the payoff was crappy customer service. Anyway, we were there for a brake job. I explained how the brakes felt and his tone became more gruff and condescending and without even looking at my car he said that I was going to need new rotors. He then said that he was probably going to need the car for several days. I relented and gave him the keys. As soon as we drove away, my wife called another garage across town who said that they can have everything done within a couple of hours. My wife immediately called Duke City Garage to tell them that we were making a U-turn because we found a place that can fix it sooner. Miraculously, he said that he could have the car fixed by the end of the day. We went ahead and still picked up the car. I would not recommend this place just based on this individual's people skills. I am a small business owner myself so I understand the need for good customer service. I rarely ever write reviews- either good or bad- but I just felt compelled to do this. Yes, it might have been an isolated incident, but it was enough to really irritate me.
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Kathleen S.
Jun 30, 2016
Wonderful!These guys are nice, communicative, courteous and they know what they're doing. They do not BS or try to oversell, they are affordable, there's a book shelf that I think you can borrow books from (!), and there's wi-fi in case you have to sit around while they change your oil.Aaron (owner I think!) remembered me from the first time I came in.I came in here bruised from some terrible experiences at another shop up in Cedar Crest (near where I live), and every time I deal with Duke City Auto, I am grateful to Yelp for having steered me toward them. The previous shop told me I needed to get new under-the-hood insulation for my Nissan Murano, and Aaron said he'd do it if I reeeeally wanted him to, but that truly, there's no need.Yeah, they're big on guns and NRA--hey, if you're an NRA member and have your card, you get 20% off--but we're all humans.DEFINITELY recommend. These guys ROCK.
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G T.
Dec 1, 2015
Hands down, the best service and price one could ask for. They are definitely pro military and pro 2nd amendment. So if you do not fall into one of those groups I'm sure you will be treated just the same. It was Black Friday, my car needed immediate attention and since I was from out of town they accommodated me way above my expectations as they knew I needed to get back on the road. This will be the ONLY auto shop I ever use again while in Albuquerque. Actually, I might postpone all my repairs until I am back in town. Thanks again for your help and quality service!!
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Martin G.
Aug 23, 2024
I can't recommend these guys enough. I brought my car in to have it checked out. They confirmed there was nothing wrong with it, at did not charge me a thing.
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Linda W.
Feb 10, 2023
My college-aged daughter moved here from out-of-state. Her vehicle needed urgent repairs (new brakes and engine was misfiring- ended up being 2 broken spark plugs). Aaron and David were amazing! They got her in right away, and taught her what to look for to avoid problems in the future. They are honest and prices are fair. We are so thankful!
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Ron M.
Oct 29, 2021
We were traveling across country and broke down about 10 miles east of Albuquerque. Struggled into a parking lot in front of a fire station. The guys on duty steered us towards Aaron at Duke City. He diagnosed the problem over the phone. We managed to find a tow truck to haul us to the garage before they closed. They had us back in business by noon the next morning. I can't say enough good things about the whole staff at Duke City. Absolutely went out of their way to get us going. Also, they offer a sizable discount to NRA members which saved a lot.
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