Ky S.
Jun 22, 2022
I've deal with Doc for several years through two different businesses. Their service is the same if your a small guy or a larger company! I can't say that I've dealt with everyone, but I have with most. The show room is beautiful and Carla is a joy to deal with. The back counter is always well stocked with plenty of staff and some one either there or in the hallway is always willing to help out. The warehouse is well lit and well stocked from plumbing parts, fixtures, to hvac components to cast iron pipe and more. Don't be afraid to darken their doorstep. Thank you to everyone for your help and support.
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Viki T.
Aug 22, 2020
This place knows thier stuff and carries a great selection of options for every budget! Unlike the big box stores, the service and quality are first rate, and worth the wait if it's something that has to be ordered special!
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Michele C.
Feb 25, 2020
I ordered my dream sink from Doc Savage Supply, my sales person was Andrea Cordova. First it took two weeks longer to get the sink than I was told. Then we discovered the sink had a crack in it, not the fault of Doc Savage. Two days after I first called Andrea, she told me that Kohler had express shipped a new sink and it would get to Albuquerque the next week. A week and a few days later still no sink. She told me she would call and get the tracking information and call me back. By the next days she still hadn't called me, so I called and talked to her supervisor. Come to find out Andrea hadn't even called Kohler and no sink was on it's way. I had to find a sink else where and still waiting on my refund. Bottom line don't purchase anything from Doc Savage Supply and Andrea Cordova.
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Jamie R.
Jan 16, 2013
Beautiful showroom where you can see and touch to help make a decision on plumbing needs.Great and knowledgable customer service. I've worked with Carla for years and wouldn't go anywhere else.
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Ken C.
Mar 19, 2024
I placed an order on 2/15 with a ship date on 2/29. Three times I have called already and my ship date keeps getting extended. Over a month out with no product that has been paid for. And if you want to cancel the order, they will charge you 25-100% of purchase price. Very poor customer service. I don't care how beautiful your showroom is! Lame company. Bad customer service.
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Charlotte R.
Mar 20, 2016
When we first walked in the store we were accosted by a rude salesperson that made us feel we had no business in her store. She followed us around and had nothing but condescending comments to any of my questions. My husband and I both have professional jobs, and we were not doing anything to warrant such poor treatment. We will never again go to this store. There are much better in Albuquerque.
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Michael C.
Nov 3, 2018
My husband and I have been remodeling our kitchen and bath for years now. We have gone to Doc Savage for both remodels--most recently our bath. The showroom is the best in Albuquerque as they have the biggest selection. Their people--most recently Andrea and Marco--have always been both pleasant and efficient. Customer service is great! We would definitely go back for our next project. It doesn't get better than these professionals.
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Lora V.
Jul 24, 2016
Doc Savage Supply has been the go-to store for my clients for years! The professionals there are so knowledgeable, friendly, and really put the idea of service to work! The showroom has so many displays that help in the selection processes during maintenance replacements, remodels, and new home construction. From the owner, the sales staff, and the parts department, they know plumbing and HVAC!
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