Desert Suns Heating & Cooling

We recently returned from a vacation to find our AC blowing hot air. The house was registering 92 degrees! DS installed our system and We have a maintenance contract with DS (now First Rate) and they responded that evening. They sent out Benjamin who is phenomenal! As soon as he touched it, it started working. He couldn't trouble shoot it very well because it was working, but spent a half hour trying to figure it out. That evening, nothing seemed to point to an issue, so he left. 10 minutes after he left, it started blowing hot again.We called the next morning, again great service response and they promised Benjamin would return in the afternoon.He did! And this time he was able to isolate the issue and fix it. Benjamin was educational, patient, professional. Terry and Andrea are super on the responsiveness and scheduling - thank you to the team! Way to go DS, you deserve the new "First Rate" name!

I needed to replace my old thermostat, bought a Nest and didn't have the correct wiring... even though Nest said it was compatible. This was over the Thanksgiving holiday weekend, I called 6 other HVAC companies and Desert Suns called back in under 30 minutes. They rewired, relocated the Nest and also did some preventative maintenance. The Tech was super nice, explained everything and didn't leave a speck of dust behind. The next day the heater was still having an issue. I called Sunday at 7:45 and the tech was here in under 30 minutes. Fixed the issue and triple checked things were working properly. I will be using Desert Suns for all my HVAC needs moving forward. Thank You Desert Suns!!!!!

I had Desert Suns replace replace my furnace, my ductwork, and convert my evaporative cooler to refrigerated air. The technicians were friendly, on time, and careful when working in my home. Everything was handled professionally with a focus on making sure I was happy and my new system met expectations. I would recommend Desert Suns for any HVAC needs.

My A/C unit went out late in the day. I was able to get an appointment early the next morning. The technician (David) showed up on time and identified and fixed the problem within minutes. He also took a little extra time to explain how to clean the filters and he checked another A/C unit to make sure it was okay. I was very happy with their service call and price.

I had Desert Suns install a brand new forced heat and air system in 2006. They removed my old swamp cooler and floor heaters. I had numerous companies come out and give me an estimate. However, the other companies wanted to do the new installation their way with my money. Desert Suns listened to me and did it my way. They are extremely professional and honest. Honesty goes a long way with me. I now have a water heater that is going out and I'll be using Desert Suns again. I highly recommend Desert Suns!!!

They seem like nice people, and they came out on time. However, the Living Social deal wasn't really a deal. They spent only about 10 minutes looking at it, then said they were done, that they aren't "authorized" to do anything on this visit. They didn't even replace the filter. They just used it as an opportunity to sell their maintenance program (and they used almost those exact words, so at least they are upfront about it, I guess).

These guys are great! They have worked on both my furnace and my hot water heater and have been absolutely professional, quick and fair in their pricing. I have had zero issues with their work and they bent over backwards to help me, even before I became a customer! You could not find anyone better to service your needs. I cannot say enough good things about them, so I hope you use them and post your own positive review.