Deacon Property Services

For several years now Deacon Property Services has managed a property for me, always easing me into the maintenance costs by helping evaluate what needs to be done and by helping keep the cost down relative to the consistently high quality. This helps me keep up my property as efficiently as possible and increase the value I can offer prospective tenants. The team at Deacon also does an excellent job of qualifying tenants and acting as an effective intermediary between us.So, of course, when life served me up the need to find a li'l place of my own to rent I went first to Deacon.Now I can tell the story of how they treat the tenants; a) with respect by each human I have the opportunity to connect with via phone, text or e-mail b) with efficiency, using tech to limit my time investment and c) working with me to accommodate my situation in one of their (as I already know) well-managed properties.Woot! Got a place to rent out? Call Deacon.Looking for a great place to call home for awhile? Call Deacon.

Update from last review, reached out again and was given the we will call you back response, it seems by now they give you the run around. It's a wonder how they stay in business.

I applied over a month ago and they don't answer the phone. The one time they did they said they would get right on it and call me back. That was 10 days ago. This is ridiculous. I need to know now because I will be homeless in a month if they don't respond.

I concur with the bulk of the other reviews. Deacon has very poor SOPs & customer service; they sit on their hands, take days to weeks to reply to calls & emails, and I suspect they are dishonest/lie when they do reply. If you are a renter, please continue your search & sign a lease with a different property management company.

Deacon are slumlords. They don't care about their tenants' living conditions. Good luck getting them to respond to your maintenance requests. They will screw you over as much as they can. Fuck Deacon Property Services.

Wonderful people. Updated the building from top to bottom. improved the external appearance, including parking, new roof, electrical and grounds.Almost 50 year old property now looking and living like new!Many thanks

How these people stay in business is a mystery to me. I was interested in a rental they manage (I use that term loosely) and called to set a time to tour. It took them 5 days to respond. I go and see the place. They send me a follow up text to invite me to apply. I call them to find out the process. They never answer the phone and suggest you text. I texted the agent and that was 10 days ago. WOW. Very discouraging. But glad I didn't rent from them.

This business is entirely too inflexible with renters. They may be fine if you're buying. But communicating with them takes way too long & for a business that owns so much property, their standard operating procedures are too rigid for a business involved with something as messy as peoples lives.

Deacon Mgmt was called on Thursday afternoon to determine why a tenant had no hot water. Today, Monday, 3-1/2 days later, still no hot water. I left voice messages this morning. A representative of Deacon said he alerted a company to the need for repair on Friday but no response over the weekend and still on Monday no response. This tenant cannot leave a maintenance on the company's "portal." she does not have a computer.

I lived in my rental home for almost three years. They would blow off our maintenance requests unless we called and kept bugging them. Then came the worst part. I have a friend who rented from deacon as well and a few months ago she told me she got a notice on her door saying the owners wanted to move back in and she had to vacate within THIRTY DAYS!It freaked me out because I have a small toddler and I would not know what to do.Then it happened to me. A few months after my friend got the notice I got the same notice saying that the owners wanted to move back in and I had thirty days to turn in the keys and vacate. I have a toddler. A house full of stuff. I don't have enough in my bank to put down a deposit and first month's rent on a place- Let alone the time to find a good place within that amount of time. I think it is shady that all these owners are allegedly moving back in to their houses at the same time, too. Conclusion: Deacon does not consider their tenants needs, that is why they only give THIRTY DAYS NOTICE TO VACATE! They are cold and dismissive of people's needs during these times and they don't care if you're f'ing homeless because of them. I WILL NEVER RENT FROM THEM AGAIN!