Krystal R.
Apr 20, 2024
I called these people after a quick Google search looking for an IT guy to come out to one of my gas station locations to hook up a new printer to our computer. I should have know by the man's poor attitude scheduling the appointment that this wasn't going to go well. First he could only squeeze me in 3 days later and although it was inconvenient I decided to go ahead and schedule because I really needed to get the printer up and running so the store manager could do paperwork and print checks for vendors. On the day of the manager was there and waiting for his arrival, he showed up 15/20 minutes late and they couldn't find the password to log into the computer even though I had written it on a hot pink sticky note and stuck it to the computer screen that said COMPUTER LOG IN . My phone was dead and off for about 7 minutes before I realized it and got it on a charger. So at this point I immediately called him back to give him the password and d he had already left. His attitude was horrible! He said he wouldn't go back and he could maybe fit me in 3 more days later! After speaking to the manager there he also treated my employee terribly from the minute he got there. I do not recommend this company, he's obviously too busy to give any kind of courtesy or customer service!! I was able to call another company out that same day who hooked up the printer in 15 minutes and charged half the price. Oh and I just got an email saying they are trying to charge me $136.90 for a no show/inconvenience fee!! The nerve!!!!
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