D & B Glass Company

I was quoted 60-90 to install a passenger (I supplied the glass)side rear quarter glass. Came out to 75.00. I arrived @9:30 . They told me it would be ready by 3:00. Done and out the door in less then an hour. ( I timed it)Price was reasonable.Time from start to finish a miracle.Awesome.Arnold voice: "Il be back".

TERRIBLE!! NO STARS SHOULD BE AN OPTION. I am a remodeling contractor and over the course of my many years I have used many vendors and subcontractors on projects. This is one I will not be using again.I scheduled a service call to have a sliding glass door repaired. The rollers and weather seal had failed and needed to be replaced.A tech named Joe came out to the residence to perform an assessment and take measurements if the door had to be replaced.It was a month before I heard anything from them about the estimate and that was only after I called them. In hind sight this lack of professionalism should have been a clear indication that I should have gone another route.But nevertheless I scheduled the repair job with them.The day before our scheduled appointment I received a call from their office rescheduling the appointment due to an issue with her technician. They did come out on the second appointment and did fix the faulty rollers, but the tech did not address the issue of the bad weather seal.I personally asked him if he was going to fix the weather seal prior to him beginning any work that day and he informed me that "it needed a moehair" and he would have to wait until he had the door uninstalled to determine which one it needed.Well he uninstalled and reinstalled the door without replacing the mohair unbeknownst to me. It was not until the following morning when I noticed the tremendous amount of freezing cold air pouring into the house under the sliding door that I realized he had not done as requested. I called the office to mention that he forgot to address the issue and was told that my door was old and the correct part was no longer available. Of course I then asked why it wasn't replaced instead of being charged nearly $400 to "repair" an old door that they don't make parts for.She gave me a long run around before finally convincing me to let them come back out and see if there was a solution.We set an appointment for the following, week which required I move things around on my schedule. Once again the day before the scheduled appointment I received a call from the office rescheduling the appointment. Long story short that same thing happened 2 more times before I decided to hire a different glass company.

They replaced my windshield back in November 2019. My rear view mirror kept falling off shortly thereafter. I want a back twice and they "fixed" it and then it continued to keep falling off. I went and sought out an alternative opinion at an actual windshield repair place with integrity. In this endeavor, I came to find out they replaced my $600 factory rear view mirror with a $10-15 one. I now have discoloration on the celling of my Fiat 500. This was a 2015 vehicle in very good condition now I can only estimate how this has made my vehicle drastically depreciate in value. When the pandemic hit, I attempted to contact them and air my grievance but they were "closed for inventory" which sounded questionable as it went on for a while. If you guys are willing to make this right I am open to it. As far as I am concerned, you all have ZERO INTEGRITY AND TOOK ADVANTAGE OF A WOMAN WHO DID NOT HAVE THE MECHANICAL UNDERSTANDING to KNOW YOU SCREWED ME OVER.

I have used D&B Glass Co. three times (tint, broken window, and replaced windshield) and I'm finally giving them a great review. The sales staff are always courteous and have really good rates. On the phone or once you walk in the doors, they work hard to try and get you a good rate and the end product is always amazing. Two times they got me in same day and the turn around is always optimal.

We were traveling through town and our windshield got a HUGE crack from a rock kicked up from a semi. We found this place to repair our windshield so we could continue our trip. We showed up just before closing time but the owner said they would help us. They quickly replaced the windshield, about an hour total, and the owner was quick to ensure I was happy with the glass replacement. She handled the insurance and explained the process completely. Very satisfied with this place.

Was amazingly helpful. I was hit by a rock on the freeway and stopped by here to get a repair. The service was quick and the lady at the front desk was friendly, despite being very busy. Total time to repair the glass was 30 minutes. They are a bit difficult to see off of Coors. . So best to do your map studies.. but you'll be pleased with the service.

Very arrogant and rude. Used them multiple times and when we explained we had an emergency they told us they will not service us any more. We always paid them the owner doesn't deserve your business!

Fast, efficient, professional glass repair. When a small chip turned into a running crack on a Saturday afternoon, they scheduled me first thing on Monday morning and got it fixed in less than announced time so we could be on the road. And they worked with our insurance company and waived the deductible. Since I am a rock magnet for all the debris on NM highways, I'll be back.

My car was broken into. I called D & B on a Saturday morning and they replaced my passenger side front window that day. Mayra was super nice on the phone and in person! They did a wonderful job! The window looks better than it did before, it goes up and down smoothly, and I was in and out in a couple of hours. Thanks to everyone there!