Albuquerque turned in its head
Some overpriced burger place.
Nicole E.
Apr 13, 2022
Smaller jean selection at Dilliard's. Only found two and they were high rise and looked too big on No luck. The jean selection was limited and wasn't able to find any mid rise at all. I was able to find and purchase a chiffon CK long sleeve shirt in off white though. Did succeed in finding a pair at Buckle.
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Joop V.
Mar 20, 2022
I'm not an extrovert nor a huge shopper at all...and very much have been buying things online under my comfort from home + computer than subjecting myself to interacting with a salesperson at a mall. But finally, I stopped by Cottonwood Mall because I had an appointment to attend and was too lazy to drive back home. So, I figured I would just kill some time at a mall instead.The mall itself was ok. Frankly, it reminded me of how much time and habits of people had changed over the years. The mall didn't have too many people..it was more like a gathering of groups of people just so they could interact/hang out together...rather than a place to go buy/get something (e.g. shopping mall). I felt like more than half the shops inside the mall were either empty/closed or had no foot traffic. Most people seemed to congregate around food court, which had smaller ticket prices and people could sit/interact.I ended up sitting around the food court, and doing my things, too. Got my paleta from Paleta Bar....but beyond that..there wasn't really much to do. I accomplished my tasks of spending about a little over an hour there at a mall before my appointment...but...I wouldn't really think of going back there again to get something. I mean...to me...online shopping is king..save me all the time/hassle of driving..and I can pick/choose anything I want...get real/honest feedback/reviews from other people before making my purchases. What more not to like about online. So...all in all, nothing against Cottonwood Mall..it's just...that physical shopping stores don't really attract me so much anymore..unless the place has unique shops or offers unique experiences for me.
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John D.
Feb 4, 2022
Are indoor malls becoming a thing of the past or is this one in its final throes and death knell? Maybe it's the inevitable wasting away effects of COVID. Maybe a combination of each of these. But for whatever reason over the past 4 years I've watched a steady decline of businesses and their eventual closure. Cottonwood holds many of the staples seen in most typical malls. Yet many of the big names are gone. Ben Bridge, the Disney Store, FootAction, Macy's, Cinnabon, and Yankee Candle to name a few. These have been replaced by more locally owned business - some great and others maybe not so much. In days past all shops were required to be open during mall business hours, the mall still has set hours, but shops are free to set their own. This means the store you want to buy from may be closed. For me, the tell is how many stores have permanently closed and for lease signs are taped over paper or wooden window coverings. There are an inordinate number of those. So it's nice for an indoor stroll, and a few specialty stores. But it's lacking in most other areas.
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Andi T.
Feb 1, 2020
Needed a massage! Came here and bought some delicious biscochitos and red chili popcorn. Found a place for a massage. It was very much needed. This place is still busy.
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Peggy F.
Aug 20, 2019
I'm getting a little disappointed as time goes by with this mall. They used to have really good stores that keep leaving. I'm not sure if it's the rent or lack of business but it's getting to the point where the only perk to this mall is there aren't lines especially at Christmas. But if they don't have stores you like what's the point. Side note: The restrooms by the food court are horrible. Dirty and the doors don't lock.
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Jimi H.
Jun 26, 2021
I could spend hours here. More sports clothing/memorabilia stores per capita than any mall nationwide. Was a little intimidated by some hip ABQ (Denver South) youths hanging out there but even that couldn't take away from my great mall experience. 5 stars
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Daniel D.
Aug 11, 2019
Neat mall constantly changing. I remember the last time I was there Macy's had just left. It seemed like after that the place became a ghost town with many vacant spaces. This time around I saw about maybe 3 vacant spaces. The rest of the mall was filled with so many stores and options to choose from. They have a little bit of everything for everyone. The food court had some new restaurants. Charley's and the Paleto place. I was going to eat at Charley's until I came up to the register and the woman told me they were out of the meat for the Philly Cheesesteak. Their main item! Maybe it was the hunger talking but I have to say that made me quite upset. Luckily this mall has many other options and I settled with the Burger King. I will definitely be returning!
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Vin S.
Dec 20, 2014
Cottonwood Mall in Rio Rancho is a recent Simon purchase. The Simon Property Group owns 325 shopping malls across the United States, Canada, Japan, Brazil, Mexico, South Korea, and Puerto Rico. It's a big, public company. But it still has the feel of a local presence in most of it's mall outlets. I initially visited the ABQ Uptown Center, Simon's other property in Albuquerque. I wanted to buy some gift cards for Christmas presents, so imagine my surprise when I found out the Uptown doesn't even have a customer service center! I found this out the hard way by searching high and low, calling security and admin (neither answered the phone), and finally asking a seasoned worker in one of the stores about customer service. She was helpful and told me that I would need to drive to Rio Rancho, to Cottonwood Mall, to buy those darn gift cards. She knew that Cottonwood had been recently purchased by Simon, and that they indeed did have a customer service kiosk. The next day, I drove up to Cottonwood and was surprised at the conventional nature of this mall. It looked like any other indoor mall in America! Some of this is attributable to the age of this mall, but I'm hoping that Simon will give it a complete make-over soon.The young lady working at the Cottonwood Customer Service kiosk was very friendly and nice, and complained a little about getting calls all the time about Uptown ABQ. Of course, she wasn't on that property, so couldn't answer most questions. She was working at Cottonwood!In addition to buying Simon gift cards, I spent about an hour shopping at Cottonwood. The mall was busy, but not as busy as I expected given the upcoming Christmas holidays. Pictures with Santa got the most action, as to be expected, I guess.
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Joshua P.
Oct 14, 2023
This is dying mall. Even on Saturdays, the foot traffic is so low one wonders how businesses can keep operating. The food court restaurants are so desperate they no longer give you tap water with your meal if you don't want soda or bottled water, something that's unheard of in a successful establishment. Things are so tragic, they've had to stoop to that to try to squeeze a few extra dollars out of your pockets and into their tills.There are some good stores, especially if you're into collecting Funko and anime and the like, but how they keep the lights on and employees paid is a mystery. Visit midweek and it's surreal how quiet it is. A lot of empty retail space, and for good reason. It's sad because it's a brighter and nicer mall physically and aesthetically than Coronado, but the latter is a hell of a lot more fun.
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Fernando L.
Dec 28, 2023
The mall used to be the place to go. Just left a few minutes ago, and the place looks like ghetto. The escalator not working. North door handicap door assist is broken businesses are leaving. If I was an investor would replace the management in a heartbeat.
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