Cool Springz

I went for 2 hours its lots of fun theres a area where you can jump on to a big giant mat thing i go here often the food is good

Coolspringz was fun We bought 2 hour wristbands and played about 1.5 hours. When you arrive you get free socks and you can store belongings in a locker. Bring cash $$$ for those. Not as fancy or elaborate as Urban Air, but we had the place to ourselves for awhile at noon. Then it got really crowded. The highlight for them were the trampolines, kid zone and big inflatable jump zone. Our 6 year olds are strong gymnasts, and they really wanted more ninja course elements for their size. We ended the day with some nachos, slushies and corn dogs at their concession stand.

Absolutely a great place for the kids to burn off some energy. Customer service was top notch and the manager was extremely pleasant and outstanding. Very clean place and lots of attractions to utilize for a great price! Hands down for the money and experience you get, this is a great place to walk in or host your next birthday party for your little one!

Awesome for kids small to big , best pricing around, clean, staff is so nice and cares for kids and helps little guys if they fall etc. Food is delicious and not pricey. Would recommend to anyone with kids !

We came here on a Friday night. It was a new experience for many of us. Crowded, but not too bad. The one thing is that you should be able to enter and exit as you please, rather than having to wait at the top of the hour (can go by a quota?). The $13.99 price for one hour seemed a little steep, but considering all the activities that were included (even the ninja course), it wasn't too bad and we didn't even make it to the lazer tag portion. Overall, we had a child-less fun time. With all the colds, flus, and now coronavirus going around, I tried not to think of how many people had put on the socks I had (even though they wash them!) and how many people touched things before I had. I saw a few little kids that got injured and think there should bee more age restrictions put in place for certain areas. The staff is helpful and does keep a close watch on things. Didn't try any of the food or the massage chairs, however. It was a lot easier to do this when I was younger... a whole hour of jumping? Phew. 2020 #11

Pros: 1) I have a three-year-old and they have certain sections inside that are perfect for his age group.2) The facility is new so you enjoy being in the space knowing that the building has not been open for a very long.3) This is a secret tip but if you and/or your kids wear long sleeve shirts the staff (which is all teenagers basically) can't tell what color bracelet you have ;-)Cons: 1) Without a doubt the number one con of this place is the massage chairs. Unlike the massage chairs at the mall if you sit on these for more than 10 seconds without pain they start to beep and make a very very loud noise. It can be extremely annoying when you are there and people don't know this. I would say on average the beeping goes off once every three minutes.2) The lines can get a tad bit long so it helps to get there during the non-peak hours.Overall: This place is really nice. I have been back on a couple of different occasions and will keep returning. Great for younger aged kids compared to Gravity Park. I just hope they get rid of the massage chairs. Seriously they suck. I talked with a half dozen staff and they all hate them...like HATE THEM. It's the only reason I didn't give this place 4 or 5 stars.

Experienced a ridiculous waste of money, buying a Groupon for two jumpers for $18, and staff redeeming that Groupon for son and father on Father's Day when father jumps free. After realizing my mistake, they wouldn't honor a second hour for my son, saying "you chose to redeem that Groupon today-- that was your choice, not mine." Nice.Story: Upon purchasing a two-jumper pass for them, I was told dad's jump free today. Cool, then I'll just buy one ticket and save this for another time. Then "do you want all access or jump only, it's only a dollar more." Cool! Let's do that! After a convoluted explanation of how to save this Groupon for another time by doing a two hour pass instead of one, i purchased at their recommendation another 1-hour Groupon with the intention of then purchasing one all-access hour pass. Then when trying to cash out, a new employee approached to say "Oh, actually dad's don't get the all access pass, and no, you can't just pay a bit extra on their regular jump pass (the two passes are one dollar difference), you'll have to buy it for $15. Ok, we, uh, shoot, let's just use this Groupon then on regular jumps--gave them the two jumper Groupon in a fluster, which they redeemed. After realizing my mistake having used the two jumper rather than the newly-purchased-at-their-recommendation single, well, see intro paragraph. This place intentionally or not basically ripped me off a second hour jump and snake-oiled me out of a third, and then offered absolutely no customer care, saying in so many words "sorry, you screwed yourself. Not my problem." You kidding me? I will tell the story of that employee's sardonic response and lack of customer care to every other parent I know.

If I could give a negative star I would....the girl at the front was rude I asked for a manager and the manager who was 2 ft tall told me she wished I didnt have to bring my kids here and to get a better job...I'm excuse me?

My kids have enjoyed this trampoline park with friends so I was happy to take them back today. We arrived at 1:45 for a 2:00 reservation. The attendant gave the kids bracelets and they started jumping. We were surprised at 2:30 when the kids were told their wristbands had expired. When my husband asked the cashier, he was told that because the kids started playing before 2:00, they were given a wristband that expired at 2:30. At a minimum, the attendant should have told us that when we arrived so we could choose to wait until 2 to start. The experience was particularly frustrating since it was early afternoon on a Monday and there were very few guests.

They are understaffed. A lot of attractions are not in use. Including Lazer tag. Space is small. Place was clean except the bathrooms. Should not advertise attractions if they are not going to be operating. Will not be returning.