Clocks and More

I have come to this establishment in the past, but I am always amazed at the various time pieces in this shop. If you need an antique clock repaired, or if you are interested in purchasing one, this is the place to come. The owner is extremely knowledgeable. I highly recommend Clocks & More.

I bought a beautiful grandfather clock, had an antique cuckoo clock repaired, and had watch batteries replaced here. They are always so helpful and courteous. Clock repairs take time, so don't expect an overnight job. I'm very happy with their work and I love the grandfather clock I bought. Worth every penny.

I believed it their service. Although I witnessed some confusion of past and present customers and their items, I only gave way to belief it was the "old" owner. Truth is, my clock was swapped for another and so I refused the dirty piece. ENTER at your Own Risk. I tell you this in Jesus name. Not an honest group.

Kept clock for more than a month; when we checked at store, were told that they hadn't even looked at it yet. We retrieved the clock while expressing our displeasure at the lack of contact between the store and us.

There are not many people in Albuquerque who are actually qualified to fix clocks. Clock and More are qualified clock repair people and do an excellent job. It may take a while but it is worth the wait.

Clocks and more has resolved an issue i had with them,and I am quite satisfied With their customer service. I sO appreciate them Working with me and will not hesitate to do business with them in the future.

Nick came out to service my grandfather clock, and did an excellent job. He is a true professional: competent and very pleasant.

I want to inform anyone needing clock repair to avoid doing business with "Clocks and More" located in Hoffman Town shopping center.My Regulator clock stopped working so I took it in for service. About 3 months later I paid $253 and picked up my clock. I was told it was working properly and had been cleaned and oiled.After returning home it was obvious the clock was not working. It no longer chimed and the hour hand remained stuck at the one o-clock position. I called "Clocks and More" and they said to bring the clock back for service. Upon arrival at the shop, I explicitly told the clerk of the observed malfunction (she didn't write any notes). After several weeks I called to check on the clock and was told by the clerk, "I need to check with the technician and call you back". I didn't receive a call or message. When I called a couple of weeks later, I was informed the technician was on extended leave for personal reasons and to check back later. Several days later I called back and was told that the clock was ready for pick-up. I asked the clerk at the shop if they had fixed the stuck hour hand problem and she replied "how would I know". The clock was not fixed and I feel cheated.

I wouldn't even give it one star if I didn't have to I took me grand Father clock to then for cleaning and a tuneup it was running slow. We'll 5 fucken months later and 800.00 I picked it up and took it home and the next day it stopped working. I called them and they told me to bring it back and he would look at it like what the hell man. Like it's just so easy for me to put it on the truck and bring it back it's a lot of work bringing it over there in the truck and picking it up and they act like it's just something you can just drop off in a second number two it was running fine when I dropped it up they messed it up and charge me $800 these people are crap and then they were rude and insensitive and it had no knowledge of what the hell they were doing I could tell the lady was super rude these people should be out of business I'm amazed somebody hasn't smashed their windows out with rocks because you're so pissed wouldn't blame it if they did. I mean all that time waiting months for it to not even work do yourself a favor save your money and go somewhere besides this place they are a ripoff. They take all the enjoyment out of owning a clock terrible business. I wish I owned the property there I'd kick their asses out in a heartbeat save your money folks and stay away from this place.

Well, I guess I am joining the ranks of others who did not have a good experience with this business. I was given an antique clock that needed repair so I took it to Clocks and More on Aug.17, 2023 for an estimate. I asked the lady at the counter for some history on the clock as I knew nothing about antique clocks. She couldn't or wouldn't, was not interested in speaking to me at all, and said the repair person(s) was too busy to speak to me but would call me by the next day. They did not. Three weeks went by and she called to tell me the cost to restore would be close to $500. I again asked for more information on the clock to understand and perhaps be given a reason as to why I might want to pay that amount. She again promised someone would call me. They did not. I called on Sept. 14th and said I still would like to know about the clock. She was abrupt with me and told me that, "There is nothing special about your clock. There were a lot of them made." Wow. I told her I would just pick it up. When I got there, she was cold and said not one word to me in greeting. I got the clock and left. I called Mountain Time Clock and Repair. The owner, Steve McCracken, called me back immediately. I was very impressed by his friendliness and interest. I took the clock there and found out it was a Seth Thomas Black Mantle clock circa 1885-1905 and he shared with me some wonderful information about the history of the clock, how and why they were made, and even what went into the design and working of the clock. I chose to donate the clock to him as I know it will get the love and restoration it deserves. Mr. McCracken has a true love of antique clocks and loves sharing his knowledge about them with his customers. If anyone has a family heirloom that needs work, this is your guy! I definitely would caution against Clocks and More.