Chet's Wheel Alignment

First visitThought i just needed a front end alignment But they found multiple worn out parts Very informative and up front customer service Was only charged a bit of diagnostic time because vehicle still under warranty I will definitely use Chet's in the future if alignments are required I recommend

I had a set of tires from Tire Rack shipped to Chet's. Service included mounting & balancing plus an alignment. Excellent service and reasonable prices.

They took the time to properly diagnose what was wrong with my truck rather than just starting with the best guess and going from there. Shop is very clean which I take as a good sign of a well run shop. All around good folks.

Best in town hands town professional and great. Made the appointment and they were done within the hour and for a great price too.

I've been going here since 1991, they are the only ones I trust to do an honest job. If you have a problem they will let you know, and will fix it right.

I was very impressed with the service and honesty that Rob provided. I was a walk in customer and Rob and his team were able to accommodate my schedule and get me in for an alignment the same day. I asked him if there were anything I should think about as far as maintenance and he told me everything is in excellent condition and also provided the before and after alignment sheet for my records indicating a perfect alignment. My dad recommended because they are honest and the best in town!

The guys at Chet's Wheel Alignment will take care of you if everything is direct bolt on parts, they will not take on any projects with parts that you have to modify is my only complaint.

At recommendation took 911 C4S for alignment. Alignment seems to be done well enough, but after the fact found that jacks had been poorly placed, damaging the plastic underbody. Ok, stuff happens but when it does fess up and fix it.

I have been going to Chet's for years. Great place to do business; high quality work, never try to sell you something you don't need, total professionals.Do you want cheap or do you want quality? If it's the latter, go to Chet's

I have been using Chet's for ten plus years and have referred a lot of business their way. I will never use Chet's again. I took my Tacoma to get aligned after installing some suspension parts and new tires. I dropped it off in the morning and left it with them for the day, he said they would fit it in somewhere in the day. He charged me an additional $50 labor for adjusting the upper control arm ball joints on top of the $109 alignment fee. When I picked it up, Jon is I believe his name, told me everything looked good and there was not any rubbing which is a specific issue when lifting these trucks and increasing the tire size. Immediately when I pulled out the alignment wasn't correct as the tires rubbed the back of the fender well. I was leaving town for a few weeks and didn't have time to turn around and have them look at it at that time. I called when I was back in town and they couldn't get it in for a week to look at it. When I arrived, Jon asked if the steering wheel was not straight, ensuing I hit something and knocked the alignment out. I waited as they took the truck back and put it on the alignment rack. About 30 minutes later, Jon came in the office and said "we have a problem", what's that I said? He took me to the computer and showed me a video of his tech supposedly tightening the lower control arm bolts with an impact, he said this video was from when I originally took the truck in, For all I know the video was just taken while I was waiting. It doesn't take 30 minutes to discover that 4 of maybe ten bolts they adjust were loose and wouldn't you take the customer out and show it to them on the car immediately when you found them loose? He said that all four were loose and someone had gotten under my truck and loosened them because they didn't leave them loose, well I looked at them before bringing the truck in as I was curious where they had put them to align it, they weren't loose. That doesn't explain why the truck was rubbing the minute I picked it up. He said the alignment was not anywhere close to where they had it due to the bolts being loose and they could fix it but they would have to charge me again. I was shocked by what they said and had to get it drivable so I went ahead and paid it. While sitting there waiting, I was thinking to myself, what a load of crap, these clowns think I'm that gullible, rather than admit to doing a poor job and fixing their mistake they are trying to make me believe someone is trying to kill me and charging me for it! Never again! They put on this role of being the honest good guys, they aren't, they are just as bad if not worse than the grime stealing from Home Depot, they have your trust and screw you! Don't subject yourself to being put in this position with them, they aren't the honest guys they portray themselves to be. Bottom line is these guys don't do the best work and when you point it out, they will fabricate a story that someone is trying to kill you because they are too full of themselves to admit they made a mistake! Not only that, they will get you to pay them twice for something that they did wrong! Be aware, "they don't make mistakes" according to John! The likelihood of someone crawling under my truck and having the correct size wrenches to loosen lower control arm bolts is very slim, wouldn't they do something other than that if they were trying to harm me, like drain the engine oil or cut a brake line! They did a poor rushed job and didn't want to fix their mistake so they fabricated a bunch of bs and had the arrogance to charge me! I trusted them and they took their mistake as a chance to get another $110 out of me, they will do it to you too if given the chance! I sure hope it was worth that $110, I'm going to be sure to tell everyone I know what crooks you are! It was very obvious what you were doing, You all need to take some acting classes, you're terrible liars! PS: I was going to leave a review on their website but I know they filter them as they only have 5 star reviews, I think I will stick with google and yelp! We are human and all make mistakes but to not admit it and create the nonsense story they did is beyond me. I hope it's not too hot down there, enjoy, dirtbags!