Cell Phone Repair Albuquerque – Corrales

This place is trash. My dad took his phone to get his screen replaced and then a new screen protector. The screen protector was put on crooked to begin with and he went back the very next day to see if they could fix it. However, they ran out of those screen protectors. He's been waiting around and checking for about a month now today we come in and try to get it replaced and they want to charge him half the price to cover for the warranty Just so they could get their money but we had to put up a fight and they were able to replace his protector at no charge, which was only right. We do not recommend this place to anyone and we will never come back here again. Not to mention the staff is rude and not very knowledgeable!

Anthony was so friendly and quick! My screen looks amazing and looks like I have a brand new phone. I definitely would recommend bringing your device to Strictly Repairz and Skinz at the Cottonwood Mall to get your cracked screen replaced.

I was at the cottonwood mall when I dropped my phone and broke the glass. I had great service! Highly recommend!

Steer clear: this place is super low quality and not customer service oriented, a deeply frustrating combo. I brought my minorly-cracked iPhone 7+ screen in for repair while in NM last weekend. It wasn't damaged badly, but it bothered me and I wanted to address it right away. I called around and CPR had a good time estimate (30min) and decent price (approx $109 ). They appear to hire largely teenagers, and when I came to pick my phone up the kid behind the counter was confused. He called around to the other locations within the mall and said it was now at their other kiosk, about 60 feet away. He suggested I go get it so I could pay for it, which I did. The young man at the other kiosk was a bit confused by this, and hesitant to give it to me with no ID or proof of payment (to his credit), but when I relayed the message that this was simply my directive from the other location and I didn't know how they normally do things, he gave it to me. I walked it back to the other location and paid for it.The repair initially seemed fine, but when I got it home I realized the screen was more raised than the previous version. No longer "seamless" I could feel a hard edge. Oh well. It was not perfect but at least better than a crack. Then I got a call, and couldn't hear the person. Turns out the ear speaker no longer worked.I drove it back to the mall, and after another 40 minutes the same technician told me he had apparently broken the speaker cord during repair but couldn't get the new part for three days. I was leaving in two, so I told him that wouldn't work. That seemed to surprise him. He made another call and figured out he could pick one up on the way to work the next day. He told me to come back after 1pm.I did, the following day, and after another 40 min or so he fixed it. When I then asked for some sort of refund he was baffled. "I fixed it under warranty." Yeah, I responded, but you're also the one who broke it...and I've wasted extra time and effort on 2 days of my 3 day trip. He told me to take it up with the GM, Stephen Sanchez. Since the repair I've had the numbers on my touchscreen get pressed with my face every time I've made a call, making loud beeps during phone calls, something that never happened with the previous glass--and today when I sat down the screen cracked, again. It was simply in my pocket. I did not drop it. Clearly this glass was not the same quality as the factory version. Now I'm back to square one, down $100+, with wasted vacation hours behind me and no refund of any sort to speak of. I've since called a handful of times and am still unable to reach the manager.If you're feeling adventurous with your most prized possession then take a gamble, maybe they'll fix yours on the first or second try. Hopefully with better quality glass. Good luck!

We came to the mall here in Albuquerque and Strictly Repairz +Skinz took care of us quick!! Thank you guys, I thought my phone was dead and gone!!

Phone is good as new, brought it in with both tempered glass and actual screen broken. Quick, cheap and effective!

Great customer service. Fast turnaround. Quality job. Screen is good as new. Great price too! Will definitely recommend to everyone...

Staff was very kind and helpful! Repair was very quick, and my phone looks amazing! Would recommend!!

I took my phone in and they had it for 13 days. Not once did I get an update as to what was going on what happened or if they needed to order new parts I had to call every single time to get a status update. The last call that I had with the representative Stated that he would have to ship my phone out to "Los Angeles" to his guy because he wasn't able to fix it. I let him know that I did not want to send it anywhere else and told him that I wanted to pick up the phone. Once I picked up the phone, nothing was put back together. All of the parts were falling out of the phone, the screen fell off and the motherboard. I had to go back inside and ask them to replace all of the the screws because they had failed to do so. When I got it back, there were still screws missing. I decided to just leave because I wasn't about to go inside again, and cause a scene. I'm sure the business means well but as far as I'm concerned, they have no idea what they're doing nor do they have any customer service and maybe that's the " terminology" they need to learn.

Quick repair in 20 min and reasonable price.Accesible at the Cottowood Mall.Friendly customer service, for sure we will back again for any problems with my family cellphone, is a easy and best option than the service providers.