Carpet Source

Beautiful tile workAfter our new-to-us house flooded, we decided to replace all flooring with wood-look plank porcelain tile. It looks beautiful. The tiler and his assistant had to replace some tiles that were not laid correctly, and now it looks beautiful. Many compliments on the floor choice and excellent work from other repair teams working on the reconstruction!

We had carpet installed in 2012, within the first 6th months the carpet started bunching up everywhere. The carpet was never stretched properly. The person installing the carpet said the carpet would fluff up after a few days and with vacuuming, but it never did. It never fluffed up and is flat like there is no foam under the carpet. We don't believe we got the quality of carpet we ordered and looks like they installed a lower end product.We are going to have to get new carpet installed already again because the carpet they installed looks like garbage.

We are so pleased with Carpet Source. I had submitted a request for an estimate online. The company owner called personally the very next day to schedule our estimate. We had several samples to choose from and our install was done within the timeframe we needed (extremely quick). Carpet installers came right on time and did a professional job. Price was more than fair. Would highly recommend Carpet Source!

Well what can I say especially when we expect to come home and find a problem when we have work done at our home.A friend was able to be here to let the guys from Carpet Source in.It was not a huge square footage to take care of but I have to say they did a great job.New carpeting looks great.But what I really liked was that they cleaned up after they doneThumbs up on costThumbs up on a great jobNice to see there are professionals out there.Thank you!

When we bought our new house we hired carpet source to remove carpet upstairs and on the staircase and replace the flooring. We paid almost 7 thousand up front. We were told that the materials would take about two weeks to arrive and then we would get scheduled. After 4 weeks passed we hadn't heard anything so called to follow up. We were told the materials had come in earlier in the week and that they could schedule. I'm not sure why we were contacted. They worked on the floors for three days and couldn't finish because they needed to order additional materials. After another 4 weeks we had not been contacted again. Again I called and was told the materials was there. Again not sure why we were not called. Had to wait several more days and on the day they were supposed to come we had to call them to find out why we had not heard from them. I wouldn't waste my time with them. Go elsewhere.

So, we spent over 6,000.00 on flooring. The guys who installed it cut our door frames so high it looks weird. When the business offered to repair it, they wanted to shove an un-matching piece of wood under and it looked even worse than the high-wire door frames. The floors have gaps in them, the carpet is coming up, trim is coming up, and the super high end carpet I bought is wrinkling up. When I called to about my life time warranty they told me I would have to pay to have them fix the issues. LOL, are you serious? You give a life time warranty, install it poorly, then want to charge the customer to fix your poor craftsmanship. Sorry, I was raised to do stuff right the first time or you will end up repeating it. That should not rest on the customer. I am going to add pictures of the stuff I just spoke of.

I'll start off by saying that I have done a lot of floors over the years. I have installed wide plank wood, laminate, ceramic tile, vinyl, and now engineered wood. I have never installed carpet, nor would I ever. Too intimidating. The process of purchasing flooring product has always been a headache, multiple visits to a local hardware store with several mistakes along the way. Bad advice and various opinions. I am happy to say that I have had a great experience. Carpet Source not only came out to my house, measured everything on the spot, showed me multiple options and their benefits, but also gave me some basic design perspective. Tim Hickman was more than helpful when finding the right product and price range for what we wanted to do. We ended up going with his suggestion for carpet in the bedrooms, that we love. He offered his crew to remove tile from the kitchen where I planned to install hardwood floors. He said it was dust free tile removal, I was skeptical but was left impressed. They were super clean. The idea of removing tile myself scared the heck out of me. I purchased the engineered wood through Carpet Source to lay in our kitchen, living room and our master bedroom. He made suggestions that made for an incredible result. He gave me pointers on where to start, how to proceed and some advice on troubleshooting. I used them all. To summarize this essay, I would highly recommend Tim and his crew at Carpet Source because they were professional, quick, and made this the best and easiest experience I've had with flooring. Thank you very much

Tim Hickman did an outstanding job at the house my wife and I were renovating. The measuring technology, timely quote, quality of the carpet and professional staff that we worked with will keep us using Carpet Source for our flooring needs. Thanks Tim, you did a great job!

second time I've used them for carpet this time in my hallway there's a seam sideways as you walk down not lengthwise but sideways the owner came up and used a hammer and tried to bang it down and ruined the carpet seam thread and the seam shows up day and night, close to $5,000 for a sloppy job by the owner and installer and no service after. I would NOT recommend them for carpetat all. Don't waste your time and money with them.

Unreliable. Took off work to meet them for 3:00 appt. No show, no call. Oh well....I'll buy elsewhere.