"We love John from ANCAE. He is super informative and friendly. I always recommend them to all my friends."
"We have used all tech five or six times over the past 10 or 15 years. Gene has always been our service tech. We have always been very pleased by the quick response and repair time. Gene has always been pleasant, efficient, and at times has gone beyond the necessary repair. If the need were to arise, we would not hesitate to use them again and request Gene as our tech."
"Each and every year, twice a year I have to locate another company that can service my swamp cooler and furnace that sit on my 30ft roof. Every fall during the heater start-up I expect to pay the usual excessive rate of $100 regardless of who I go with. I say excessive because I have done the job myself in the past and it's pretty basic, doesn't take but 30min and apart from the long climb up the ladder doesn't require much skill. My issue today with Brothers is the fact that I was quoted that usual $100 before the scheduled service only to be charged 36% over at the close of the job. $20 of which was for the carbon monoxide test that I was told was included in the $100. I refused to pay more than the quote and the technician wouldn't hear me out and left saying to never contact them again...no problem sir, none at all.I did not give one star in this review because I do give credit to the technician for getting a filter (why they had none on hand is beyond me) and although he charged for this & I was willing to pay for that 'overage'- he was a kind gentlemen up until the billing dispute."
Jenny F.
Dec 5, 2023
I have had Ancae here for my heating and cooling needs. Honest and efficient. Thank you, Ancae.
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Robin V.
Aug 14, 2021
I don't even know where to begin. Well I'll just say DO NOT! Use this company they don't know what there doing and will give you an invoice with no dollar amount and you won't find out how much they charged for there terrible work until it's taken out of your account.we had one worker come out and look at three units charged $800 and didn't fix anything.we complained one of the owners came a tried to fix one of our reach ins and just cam e a cut all the connecting tins and wires. So we had another repairman come and he fixed it in 30 minutes and asked who the hell worked on this before him and said don't hire those guys again.
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Michael S.
May 2, 2012
Relentless in their quest for quality.It took me one year of getting quotes to finally decide on a company to convert our house to refrigerated air. After discussing the issues that older homes have, it became clear the Brothers Electro Mechanical had the knowledge to properly do this job. Additional perks also included the fact that they are the local dealer for Lennox, and that the owner is active in the business.The technicians began work on a Monday and worked non stop for four days until the system was fully functional. The job required a lot of custom alterations to house, and the staff at Brothers Electro Mechanical were more than comfortable spending hours at the onset of the job figuring out the best way to make the house accept the new system. Now that the unit is installed, I can highly recommend this company if you are in the market for an A/C conversion. The installation was excellent, the product performs like those found in commercial buildings, and the crew cleaned up after they were done, making it hard to suspect that the house just received a major alteration.............accept for the ice cold air of course.
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