"We hired them in the summer to get our swamp cooler ready for use! They gave us a reminder off appt call and showed up on time! They worked efficiently and finished in the expected time allotted!We were pleased and would call on them again! Their rate was in the expected range for the service!"
"We love John from ANCAE. He is super informative and friendly. I always recommend them to all my friends."
"warning gives you an estimate and then does the work and charges double what they gave an estimate for before advising you.stay away was charged 400 for something others were willing to do for 50 to 100 just couldn't wait for the other person cause the heat was making family sick."
"Kerby was on time and very polite. He evaluated the issues with our hot water tank since it was leaking out a lot of water. He showed me what the issue was explained how he will fix it and before starting he gave me a quote. Kerby was fast and he had great customer service. My husband found Abel Plumbing and heating on Angie's list. We will use them again. Thank you Kerby."
Mary C.
Dec 18, 2024
The team was prepared and ready to go. Super professional team who worked quickly on our hot water heater install. Very satisfied.
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Jenny F.
Dec 5, 2023
I have had Ancae here for my heating and cooling needs. Honest and efficient. Thank you, Ancae.
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K J.
Jul 13, 2018
I don't deal with people who have poor customer service capabilities. Keep your smartmouth comments to yourself. Customer lost.
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D T.
Jul 16, 2019
Melvin came to my house to give an estimate for installing air conditioning in my 3,000 sq ft house. I told him I was thinking about a 5 ton for the upstairs and a 3 ton for downstairs, but that he was the expert and could give me his opinion. He clearly cannot handle anyone who can speak intelligently about his business because he became insulting, wanting to know where "those numbers came from". I thought he was rude because I was a woman, speaking SEERS and BTUs, but I read a lot of reviews and saw he also demeans men. I don't have time for chest thumping and workers who don't know good customer service from their.... I escorted him out. Deb said Melvin was their only guy and also indicated they knew he interacted with people unprofessionally. And yet they do nothing about it? Their loss. I'm moving on to a company who is not threatened by people who have knowledge about their business. Kind of makes you wonder: what do they want to get away with?
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Gary Q.
Jan 11, 2018
I've used Davis as my plumber for over 15 years. I stick with them because they do excellent work, but more importantly because they've always been honest. I woke to no hot water this a.m., the problem was fixed within 2 hours after calling them at considerably less than I expected to pay. Great business!!
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Nolan S.
Nov 27, 2019
Academy Plumbing came out to give us a quote on a project and were very fair, talk us through the process, and were very professional and personable during the visit. We will be seeing them in the future.
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Chris S.
Oct 17, 2017
Big thanks to Paul for coming out to our new home and installing ceiling fans and swapping one of the light fixtures. It's always a stressful thing working on a brand new home, in a brand new area, but Paul and Duke City Heating made things easy. We also plan on using them for all of the yearly maintenance and any other projects that may pop up.
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"I had somewhat of an emergency situation. I called and spoke with John. He took care of the situation immediately and did an excellent job. Highly recommended!"
"I live in an older home that has been remodeled several times over the years. I was considering moving some units around, and installing wall heaters upstairs thinking I could greatly improve my system. I called Academy for advice, and they sent their field expert (Bill Collins) over to assess my situation. He spent over an hour at my home. He recommended some affordable tweaks to the system I have, and convinced me that I could easily improve the existing layout and save a bunch of money. He didn't try to sell me any services or products. When he was leaving, I asked that Academy send me a bill for his time. He told me there was no charge & that Academy considers my call a customer service. I will be a customer when I will need upgrades or repairs, so the company philosophy worked perfectly. I am writing this review, and will tell friends in my network... so there you go!Charlie Burk"
"We installed a new HVAC system two years ago and neglected to do routine maintenance since then (except cleaning the washable air handler filter infrequently). The two technicians showed up on time yesterday (promised 9-10 AM) after sending an "on our way" text). They recommended using the pleated filters instead of the blue fiberglass variety. He had a 20"x25" pleated filter in the truck that was a little long for our space. So, he took a pair of shears, chopped off just enough, and used the cardboard form cleared of material to put a border back on! Voila! Another service was cleaning the fins (?) on the outdoor compressor. After turning off the power outside, he used a hose to flush out the accumulated detritus in the unit. Our system is back to working great again! I had a chance to speak with one of the brother/owners, Paul, this evening, to share my feedback on the service call. Sounds like a very nice guy. I thanked him for their well-trained techs."