Budget Climate Control - HVAC & Plumbing Albuquerque

Highway Robbery at its finest. Yes, I should have done my research, but I thought more people had integrity in this world. I am very disappointed that I paid 4X for the same service others could have done, I understand that it is the heat of the summer (100 plus degrees), but this would be the time for a local business to act honeslty

WARNING!! This company deserves ZERO stars. Not only did they do a horrible job installing my Master Cool, they did a crappy job on my plumbing. I have had to call them numerous times to come out because my cooler set to high didn't even feel like it was running. My house never cooled past 88 degrees. But when the tech did come out he yelled at me and told me it was working just fine and left. It took numerous calls and finally the owner came out but that was in Oct. He said he fixed the problem but how is anyone to know if a cooler is working when it is already cool outside. Fast forward to time to use the cooler again. My copper tubing broke. I am told that is my fault and even though everything is under warranty if I want it repaired I have to pay them. The tech puts me on speaker phone with the owner Jesse and he tells me he won't fix it unless I pay. When I bring up the fact that that we don't even know if it will work and that my house was almost 90 degrees last summer he says "it's not my fault you don't know how to turn on your cooler" so I say I so know how so says "well if you want your house cool you should pay for refrigerated air. I walked away from that conversation and was going to fix it myself. I go to Samon's, Lowes, and Home Depot only to find out that the size copper tubing they used is no longer made. I doubt that just happened in the last year because every employee at those three stores looked at me like I was crazy for looking for that size. These people are horrible and don't know how to treat customers. Please be warned you will regret using them.

This company is unprofessional, never on time and more than once has not shown up at all and said we were not "on the schedule ". They came out a couple of months ago LATE and charged over 300 and didn't repair what they came to repair and spent 3 hours not doing the job. We paid for the yearly service and now that they have the money they don't provide the service. We scheduled them today because my wife had surgery and I need to be here on a day I'm not working. They were to order a part, repair and turn on our heater. They didn't do any of that. They were to be here between 8&10. It's after 11 and Adam can't say if anyone is coming. His excuse is that he's standing in water repairing a furnace and Budget did not add our job to his schedule. He said he would call us back & hung up. He hasn't yet as our day once again ticks by. We will never use Budget again.

Nick the plumber installed my garbage disposal and got some gook out of the pipe in the kitchen and bathroom sink. I was happy with the entire process from start to finish. I was expecting to pay more but I was charged very fairly, and I feel he went above what is expected. He advised me for my next project so i can plan appropriately, I will use again.

I hired BCC to help get my swamp cooler started in the spring and shut down in the fall. Not the easiest roof to climb, but they've always done it. Good service, nice people.

I called 4-5 other companies who couldn't help me but Budget was able to get out next day. Did the work for $30 less than a company we used to have a yearly contract with. Highly recommend!

Had trouble with my HVAC or cooling unit, called Budget Climate Control, they wereable to fix the issue and I was back online. The tech's were knowledgeable and punctual. I would call on them again and also recommendthem. Thank you Tim and Fred.

I had company coming for the holiday weekend. I had not used my air conditioner until the day before only to discover it would not cool. After calling 5 or 6 companies that had good yelp ratings, I made an appointment with a technician at Budget. I was told on the phone that the diagnostic cost was approximately $70.00 which I agreed to pay. Once the pressure was taken to determine that the unit needed freon, the technician opened his iPad to reveal my choices for service. They ranged from a "quick fix" at around $500.00 up to a continued maintenance which was around $2100.00. Their were four "plans" to select from. I was desperate to make certain that my company was comfortable and chose the cheapest option that I could. After I signed an agreement to pay that amount he looked up the price of freon and told me that it's cost fluctuates like gas and that it had gone up! (Wait didn't I pay for that with my quick fix plan?) By the time he left my home, about an hour later, the air conditioner was working well. When he added the service call fee to my quick fix fee I owed over 600.00. I certainly don't mind paying for service, an hourly wage and materials but I felt like I had been scammed!! Just a warning before you call these people!!

Just got a estimate for a 1 ton mini split. $6500. I did it myself for under ,$1000. This company is a frickin rip off. Do not use them, run. Really fast and far away. $5500 profit for a 5 hr job. F$?k no...

Got our swamp coolers ready for the season! Straight forward advice about air conditioning vs split systems vs swamp!