Bobby J's Yamaha

Highly recommended going to Bobby J's over any other motorcycle shop out here by far the best customer service experience you'll get chad is very helpful went here to buy a handheld bar and some other parts for my r6 he helped me out a lot buying what I need

Bobby J's is a solid business. I bought my bike there and get it serviced their. They have taken great care of me. Brian the manager and Keith the owner care about their customers and it shows. Their staff is amazing. Today I want to give a shout out to Kai in parts- thanks for all the information and helping me get the best rear tire for me. You took a lot of time giving me info and options to make sure of it. Your customer service level has been some of the best I've experienced anywhere and that is true of every time you have helped me. Another shout out for Cameron and Greg in the service dept- great customer service in getting the tire install scheduled and performed... Plus answering all my questions. Everyone is friendly, inviting, and helpful. This is my go to shop for everything moto.

These guys are by far the best service in Albuquerque as the entire crew were awesome! The service guys were quick, and what I appreciated most was their great welcome! Awesome mechanics, very knowledgeable.

Don't order parts from these folks. Takes them over a week to find your parts you ordered. I'm sure they get delivered but that prolly doesn't matter to them cause you already paid. Has never taken any motorcycle part I've ever ordered from China or else where a week to deliver parts to my house and I'm sure it's not different for an ACTIVE business, ordering parts every day. Whether it be their organization or what. Just ridiculous. never had them work on my bike cause I do that myself. But if it takes a week for a throttle cable to come in. Good luck getting a repair there.UPDATEThey never even ordered my part and then tried to say SSR never received their email.. They take your money then they are careless with your order.Update 8/15Manager in Parts got the parts to the store in a speedy manner after mistake was realized on Wednesday. Parts arrived Friday. He actually handled it instead of just shrugging and telling me to call back. Grateful this guy was in when I called or who knows how long it would of takenHey Keith so since I ordered my part Tuesday last week. Unless my math is wrong. Today is Wednesday and you should have my part. So why when I call you just tell me. "Well I haven't seen it" Don't tell me a week when it's been 8 days. And then try to undermine my review because you don't care about what you tell your customers or if you even ordered what they paid for.

This dealership is the best! They are honest, caring, reliable, down to earth, and family owned for 3 generations. They are also the longest standing Yamaha dealership in US. Their prices are great, service is outstanding and I cant say enough about this dealership and its management. Thanks Bobby J's Yamaha for everything you have done for me and my family for over the last 20+ years.

I have been bringing my 2002 Road Star to Bobby Jay's for the better part of eight years now, and I have always found them to be extremely skillful, courteous, and the epitome of what a good dealership should be like. My only complaint is that online sellers are killing local dealers like they did bookshops. The result is that the shops are often short of mechanics when they are needed the most because management has to keep payroll down. That means my two-hour ride to Albuquerque has to be well thought out and executed. I need a plan for the usually extended downtime with no wheels, and I take my chances with the usually excellent but often challenging weather. Right now they have a hundred bikes coming in during the next two weeks, and they will be down one technician during that stretch. I'll have to take my chances when I go in for that rear tire replacement. In spite of all that, I come back to Bobby J because they do a quality job at a fair price. And I buy my tires and other parts from them too, because that's where the profit margins lie. Bike sales often barely break even after costs. Some of the negative reviews here may be coming from the squids and posers who come in with an entitled attitude. I've witnessed these guys try to play the macho card, and it ain't pretty. Dealers always have room to improve. So do customers. Buy local. Support your local dealer.

Very professional, gave me all of the information on breakdown of costs of the bike that I wanted, and helped cut down prices to a significant amount to meet my budget. I met with Mack who was incredibly helpful and understanding and helped me through the whole process of getting the bike I wanted at the price I wanted. Even though I ended up proceeding with another dealership, solely through my experience with their service, professionalism, and knowledge on their products they are definitely a top choice dealership here in Albuquerque.

Ordered parts for a bike to be put on and were never touched. Said it was going to take longer because they would maintenance the bike but there has clearly been no maintenance done, just an excuse to be lazy and take more time on a simple task.

Satisfied customer. Manny was great. Prompt and professional. He helped me through the sales process and got me out the door with my new bike the same day. When I'm ready for another purchase I'll be back and working with Manny again! Thanks guys!"

Love Bobby Js!! Great Sales, Service staff!! I cannot say enough about how awesome and satisfied I am with all of the gang! Hunter, Michelle, Nico, Al, and of course Brian! When ever I go in for service, sales or parts, I always feel welcomed and at home and part of the group! Great brands such as CFMoto, Yamaha and other awesome brands available. I highly recommend Bobby Js and always shop family business first! You won't regret all the helpful staff and great service! Love my CFMoto! Huge Thanks to everyone I mentioned up above! Customer for Life!