Blue Dream Heating & Air

I hired Blue Dream in May 2022 to install a tankless Navien and it was a nightmare. They quoted a low price, but Luis just did not have the competence to do the job correctly. He put the Nuvo softener on the wrong line, so my water was cloudy, gross, and not even getting filtered. The system leaked everywhere because he used PVC piping instead of copper, and he couldn't even fix the issue of the water taking more than a minute to heat up every time. This is because he failed to install necessary valves and regulators. He also mounted the expansion tank incorrectly, missed that the PRC valve was set too high, and didn't replace a pipe that was restricting water flow. A year later, the company still hadn't fixed any of this, missed an appointment, and then vanished into thin air for six weeks. I had no idea if they were even still in business and had to pay $400 to other plumbers because I was stuck with no hot water. Then I paid $1700 to a Bernalillo company that actually knew what they were doing, and they fixed everything in one day, so obviously I'm not crazy here. Blue Dream refused to pay for their mistakes and kept trying to lie their way out of it, telling me these other places just wanted my money. Then they disappeared entirely, so my only option was to take them to court to recoup the $2500 for legal fees and everything else. Look, Blue Dream might mean well, but this is a mom-and-pop operation run out of the owner's home and they have disconnected numbers and broken web sites all over the place. They disappear for weeks at a time, and they hide from customers who figure out that they don't have a clue. They can probably handle simple repairs, but if you want a major job done correctly, they are NOT the way to go.

The owner came out twenty minutes after I called him. Very nice friendly man.My furnace was giving me headaches making Want to sleep. The owner checked the unit with his carbon monoxide tester. Had a high reading of over 700 parts per mil.The owner was able to get me a new furnace and was able to install the same day. All it a very good price. He will come back this spring and install a new AC system that he gave me a price for. This price was half the price of other that I had gotten.Real nice guy he did me good at a god price.Thanks guys ill be calling you from now on!!!!!!