Black Duck Embroidery and Screen Printing

Weirdest experience. Employee asked if I knew some officer she had dated. When I said that I did, she ranted about him and us. Then I got a price quote which was higher than others. I suspect I had some 'ex boyfriend tax' applied.

Absolutely FANTASTIC company to do business with! When I first went to Black Duck to get some estimates for our company shirts, I dealt with the owner himself. Very professional, very informative and all around personable gentleman that leaves you feeling "These guys will totally take care of me". Their prices are very reasonable, the turn around time from designing to product delivery is wonderful. I was always kept in the loop when it came to updating estimate costs, suggestions for our company logo design and they were very accommodating when it came to spitting up the invoice for people to pay for their ordered shirt individually. The quality of their screen prints is excellent, very vibrant colors and they hold up wonderfully when washed. All in all, I'd give them 10 stars if I could. We'll definitely be repeat customers for quite some time!

Shorted company order, then was rude about correcting issue - blamed us for "losing" them. Terrible customer service, rude staff. Definitely won't be getting our business again.

I still waiting for a call back with my quote, 6 months went by. They wasted my time with 1000 questions about my order then didn't bother to call with the quote. Do business in another state, no one was to work in NM.