Alta Vista Apartments

What a dump! This place is such a bad place to stay! Driving through to look at the area reminds me of driving through the slums of another state. Dirty, shabby, and no place I want my kids to be!

I currently live here and if you're looking for apartments DONT CHOOSE THIS ONE. Car got broken into first couple weeks of being here (they say they have on-site security from 7pm-7am but I've never seen them), cockroaches and brown recluses everywhereeeee, inconvenient one way parking lot, and when you loose money to their half way broken washer or dryer they won't reimburse you for it. They also haven't been very helpful during this whole pandemic when it comes to their office availability. Sometimes they haven't even shown up for the little hours they have themselves available to us. I wasn't in a position to look for apartments very long, I just had to jump into one. But if you're able to take the time to research before you rent, take this post into consideration.

I have lived here for about 10 years and saw a lot of staff come and go. I will say that it has gone to absolute waste. These used to be a very nice apartment complex, but I really don't know where they find their staff. I would say the managers need to be FIRED. They say they will fix what we would need done and say "we will send someone" NEVER SHOWS UP STUFF DOESN'T GET DONE. There are surgical needles around the complex, kids running around ruining the gym, throwing rocks at people's doors and into the pool. They welcome pets, but no one picks up after their dogs. I have seen many drug busts that happen here. The office doesn't do their job and the staff is utterly rude. The cops are always here. It's so tiring that nothing gets done. 2bed 1 bath is 740 and isn't worth that amount if nothing gets done around here. So if I were you I would GO FIND ANOTHER PLACE. UPDATE; PEOPLE IN THE OFFICE NEED TO BE FIRED TOLD THEM ABOUT THIS PROBLEM, BUT THESE KIDS KEEP TARING THE WALL OUTSIDE APART!!! Told them nicely to stop (parents don't listen neither do their kids) ILL BeCALLING SOMEONE ABOUT THIS TOMORROW UPDATE: CALLING 311 gonna let the state take care of this situation

Management is a waste of space. No help here and likely to lie to get you to sign the contract. Does not follow through with maintenance requests and passes blame around like no tomorrow. Four appliances broke in one month in my apartment (water heater, fridge, stove, A/C). Unreasonable charges added at the end of contract. Do not move here.

Trust me, take your money else where. While the complex may look okay from the outside and staff seems generous and willing to help upon viewing the property after you sign the lease it's all attitude and broken agreements. I am about halfway through my lease and have had nothing but bad vibes from this place. One of The first amenities their ad displays is controlled access. Lie! The gates and code key pad are not working. The security guard office is always empty. My friend who also lives at Alta Vista recently had her car stolen off the property in the middle of the night. Upon her requesting video from the surveillance cameras at the entrance she was given no response back from the office manager. The community newsletter sounds more like the office attacking its tenants. The fire alarms go off at random times, there are crackheads and crazy people galore, one wacky lady who looks like she hasn't showered in years even let's her dog do his business on the stairs and won't clean it up leaving a mess for other residents to avoid. That is, if her crazy --- isn't blocking your way. Maintenance barely speaks any English so dealing with them is impossible. The pool is always dirty. The washing machines smell of mildew. Homeless people dig through the nasty trash bins that never get cleaned and emptied only once a week which attract wild animals to the property. Many early mornings I have walked out to see coyotes and stray cats and dogs. I hope this helped you in your decision on whether or not to choose Alta Vista off Tramway and Montgomery. I know for sure I will not be renewing my lease. Like I said previously, take your money elsewhere and avoid the horror story I have had to live through.