AlluraDerm MD Med Spa

If you can get past a Cerbarus-type receptionist attitude (Nicole) things maybe ok but why give thousands of dollars a month or year when med spas are a dime a dozen in Albuquerque. Dr. Lam and Dr. Mancha mentioned in the 5 star reviews below do not work here anymore (prior owners) mgmt and ownership has changed hands here so many times you are truly better off steering clear. When I tried addressing the way I was treated no one cared, probably because like I mentioned spas are everywhere. Disappointing because I was just noticing all the fresh new faces there and thought new hope!! I was very happy with my nurse injector and could not remember why I didn't like this place, and then, I was reminded when having to deal with Nicole that one person is enough to ruin an entire business. Her sidekick Paris is pretty awful too, they both enjoy putting you on speaker, muting you, and gossiping about you thinking you don't know what they are doing. Disgusting. If it were my business id tell them both to drop there compensating mannerisms and kick rocks (Paris says ok awesome after every other word between pressing mute button and speakerphoneing you ,) I think to cover up the patronizing stuff in between mutes and speakerphone stuff, awesome! And Nicole is the epitome of a Saturday night live sketch with her Cerberus receptionist act. She demands a picture of your problem if you have one post procedure and then if you say you want to come in instead " well no one is going to help you" ( what?) get a job somewhere else. So disappointed because I just found a good nurse injector there! Btw Dr Mancha and Dr lam, mentioned in positive reviews no longer own or work at this establishment anymore, I'll close with that once more..something else to keep in mind.

Such a friendly, kind and professional and fun business. Someone really good at hiring people runs this place. It helps that many of them have been there for a long time and the staff works well together. No snobbery that one can feel in Spas. Very down to earth, helpful, genuinely caring and polite.Dr. Lam is so good and caring too.If only all businesses were run this way. I enjoyed my time with all of them and highly recommend. . . They even put me on a cancellation list and called me when someone canceled. I just love this place.

As Sophia Loren said "Everything you see I owe to spaghetti.... I say I owe to Dr. Nicholas Lam" I've been going to AlluraDerm for over 6 years and I wouldn't dare trust anyone other than Dr. Lam. Knowledgeable, professional and very passionate skin care & Master Injector provider. Dr. Lam is board certified in aesthetic medicine, and a Black Diamond-level physician with Allergan and is in the top 1% for injections. I completely trust Dr. Lam & Lori with all my skin care needs, they have always been compassionate & understanding about my skin care.The Spa is private & exclusive when it comes to your privacy. A comfortable & plush experience with highly attentive & wonderful staff. Thank you Dr. Lam & staff for making me feel like a Queen, Honey.Ciao

I bit the bullet and booked myself for some Botox injections and have no regrets. Dr. Lam was fantastic, gentle, quick, and made sure to ask if I had any questions or concerns. Thus far the results are fantastic and I plan on continuing. I did have to reschedule once, as my son had to be tested for Covid and so did I, it was very easy to call, explain what happened, and reschedule my appointment for 2 weeks later in case we tested positive. (We were negative.) My consultation was great as well, I mentioned a few things I had been interested in and what options were best. I liked that they are a minimalize approach and not going too overboard.

Very friendly, very fast, super friendly, super nice, great conversation. Every time. Best haircut every time. You have to try it! You will be hooked. I never go anywhere else. 5 stars. Or I'd give more.

Unfortunate I'm giving a 1 star for this company that seems to provide a great service. My 1 star is based on the fact that I could not get an apt until 1 month later but because I am a travel nurse I don't know when I'll be leaving this area. They require a $200 deposit for an apt and even with 2 1/2 weeks advance notice of canceling the apt based on me being deployed somewhere else they are unwilling to give the deposit back.I understand wanting to secure apt's but I would suggest making the deposit rule a week in advance or something of that nature. With the amount of business this place is generating I would assume they can fill my spot 2.5 weeks later. It's not really the consumer's fault that there are no closer apt's and ultimately there was no better way for me to make an apt with my circumstances.

Omg so amazing! NP did my Botox for the first time and she explained it so well!!! First class business

I have been seeing Kimberly for my skin care for year. She is incredibly knowledgeable, kind, compassionate and professional. Not to mention my skin looks and feels better than ever. I highly recommend her!

Went here after an annoying experience at Ideal Image. Dori and Jacqueline are both amazing! Dori did a clear + brilliant laser and Jacqueline did a lip flip and filler consultation. They were both super patient with me and helped me figure out the best plan for my face goals. Everyone was so kind, it's clean, and the decor is beautiful. Highly recommend!

Dr. Mancha made an admitted mistake while injecting Botox that caused my eyelid to drop. He tried to "correct" it with additional Botox which didn't work. I received a nonchalant apology and an offer for a $150.00 credit towards next time's service. There won't be a next time. I'm stuck looking like this for three months. Do not go there. Dr. Lam is no longer there.