Albuquerque Vision Care & Advanced Eyewear

Went in for exam and prescription for glasses. Need copies of tests- one which I paid cash for- to provide to my dr as I am pre diabetic- told him this at appt- he didn't even address it. So , still no copies of reports- Dr became snarky when I said uncomfortable with tachs doing all the testing- his reply " well I'm comfortable with it"- oh- ok- prescription is wrong- insurance won't cover for at least another year. Time to find better care. Gals at front desk very professional- beyond that- nope. Had hoped he would provide me with records to give to my doctor so can monitor diabetes and needed eye care. Would not recommend this practice. BTW- Google has a 4.8 rating for them- read beyond that - there are many similar or exact negative reviews.

Two of my children have gone to this vision clinic. One was for very in-depth medical testing and the other was for an emergency eye injury. This is absolutely the kindest, most responsive, professional group of people. They are knowledgeable and fantastic with children AND this worried mama. A huge thank you to the staff and drs!

My friend recently went there for medical eye exam. She is seeing shadow. The Dr just did a regular eye exam. Keep asking her A or B. My friend asked him what am I looking for? Which one is clear or what? Dr keep asking A or B. My friend said I see shadow on both so what am I looking for. Dr repeat, a or B. Then finally he said oh... you have dry eye you have dry eye. You just need to put some eye drop and ask her to get a pair of glasses that cost 600. Nothing change, waste 600 for nothing. Then she went back again and told the Dr. the glasses doesn't help. So the Dr. Did the same exam AGAIN. She already told him she sees shadow. So when the Dr. Asked her which one is better, she just kept repeating same same same. Then he got passed and he asked a nurse to take over, and the nurse finally said we might be missing something so she took other picture and find out her eye has a little bump that is causing the problem. He is so not professional at all. She usually has a lot of repeat to a Dr, but with him, he didn't listen to her concern at all. That is the most frustrated part

Got myself a vision test and also for my daughter as well as purchased our glasses and my contacts here. Everyone is great except... the front desk woman. I was a client and she would seriously ignore you I had to go back like 6 times and every single time she would seem displeased and arrogant to serve. Besides the front desk woman. The service was great, the doctor, the doctors assistant as well as the woman who measured our glasses. I had ordered some glasses labeled "cherry red" and when I went to pick them up they were like black with pink leopard prints. I was very disappointed and the lady who measure the glasses let me get them redone to what I actually wanted. Some really bright red frames. At least I went to pick them up and loved them.

Just getting glasses prescription filled, it was a great experience. Here's the scoop. This place caters to mostly women and people with good vision insurance. If you don't have a good insurance, head to Walmart or Costco. There is a large selection of women's eyewear. I was fortunate and found some Oakley frames for men. But their policies on returns, modifications, recutting lenses, and replacements is the best I've seen anywhere. Their technicians are knowledgeable and polite. There might be a line of people so get in early. They are pricey but if you have the insurance, you can walk away having paid $20 or less for premium vision

This used to be my go to place for trendy and cool eyeglass frames. Except they stopped accepting VSP! They also require an appointment to even come in and look at frames, which is not a huge deal, but not accepting VSP is a deal breaker. I was told I could spend $800 for a pair of glasses and lenses as the out of pocket "special" now that they no longer accept insurance. Total rip off.

I've been going to Albuquerque Vision Clinic for over a decade and have never had better eye care. Dr. Steven Berry was the only OD to help me achieve 20/20 vision with the super high astigmatism that I have. He is an incredibly thorough doctor and provides fantastic patient care! The office is staffed with pleasant employees who make the atmosphere enjoyable and easy going. 100% recommend!

Do NOT ask for records from this place!! They will send the same fax of records over and over and over wasting our paper and toner that we had to replace due to them sending the same 15 page fax over and over and over again.

The doctor performed many tests but never explained why the test and what does it show. I couldn't get the report. They gave me incorrect information about how to deal with the problem they found. Then the nurse screamed at me and she said the doctor will call me back to explain Guess what he never called

Unfortunate appointment and treatment by them. We were regular patients of this office. Recently changed insurance policies (same company) and even brought in proof of new coverage, with this place in the provider network. The problem seemed to be resolved when they eventually verfied coverage. Then an overbearing staff person pulled my family member out of an exam in progress and stopped the appointment. Talk about unprofessional and bizarre!