Albuquerque Plumbing Heating & Cooling

Kudos to Robert for unclogging a complicated kitchen-bathroom combo drain using a snake that had to hit just the right spot to go down, all within one hour. Robert was polite and professional--I highly recommend his work.

Use them once for a plumbing issue and they were OK. Then for a thermopile replacement on a hot water heater. and they showed up very late for the appointment, I had to call multiple times to get a status check. Set up an appointment for today for a leaky faucet repair, arranged weeks in advance on the one day that I was going to have some time off from work. It was scheduled from 8 to 10, didn't show up by 9:30 and since I had to go to work I was concerned so I called and they said they're on their way, at 10:30. I called again and they said my appointments not for three more days, which is impossible because I could not get off that day if I wanted to. Pretended to be sweetest pie on the phone, but they really don't care at all. I'm done with this place.

Rio installed a new water heater and did a great job. He explained everything, was very professional and worked diligently throughout the instal. I would recommend Rio and Albuquerque Plumbing for this type of work!

Today Dominic and David from ABQ Plumbing installed a new toilet in my vintage 1950 fully restored travel trailer. They were kind, and respectful of the restored trailer and did a GREAT job. One should know that ABQ Plumbing has also been responsible for replacing my furnace and all the old pipes in my 100+ year old home. ABQ Plumbing rocks!

Reliable company I'm sure. Kitchen drain problem not solved but they tried but they couldn't fix it without quoting me another $5,000. As it was I gave them $1,000 for the work they did. They're plumbing equipment in my opinion is dated, not state of the art. Good people hard workers but not inexpensive. Believe it or not Drano Max gel 80 oz pack of two from Amazon for less than $20 unclogged my drain. They are a good company. But sometimes they can't solve everything without a large cost involved.

awful service from Kameron Glover. Came out to inspect my heat that wasn't blowing hot air after he checked it he added a new wire and quoted me for a new motor that was going to be 5k. Weirdly enough my heater that was turning on and providing heat for half my house won't even turn on at all now.

The worker arrived and wouldn't stop talking. He seemed high. It cost 75 bucks just to have him come out. They wanted 400 dollars beyond the original 75 just to install a new flapper and float on my toilet. They overcharge and prey on old ladies. I fixed this myself for 20 bucks.

If I could give this company less than one star I would. I scheduled an appointment with an attendant named Ryan. I am sorry to say that this guy appears to be totally clueless. No one showed up for the appointment and we wasted two hours waiting. When I called the same guy, Ryan, claimed there was no appointment and he danced around for over ten minutes pretending like he was trying figure it all out while giving me every excuse in the book. I finally told him forget about rescheduling and he hung up on me. Really unprofessional to say the least. I wish I could give a review of actual work performed, but they couldn't even get past the appointment process. They are excellent at one thing for sure...wasting people's time. Based on my experience, I suggest you don't waste yours.

Update: They did reach out to me and resolve my issue. Apart from the above experience, I don't have any comment on the quality of their service, so if I can't leave a blank rating, I'll leave a middle-of-the-road rating.Thanks.

I seldom write a bad review because I prefer to work it out with the company and usually it is taken care of. Not this time. This company installed a new swamp and this is what it looks like 3-4 months later. I have a warranty, I asked them to come out to check a leak. The guy took pictures when I turned it on and said it was not from the swamp and then proceeded to charge me over 100.00. Of course 2 hours later there was a leak and i had to call my handyman who proceeded to tell me that the far right gate on the swamp was not locked properly and water was coming out.Next I asked for the size of the pads, they did not know. Next i called and said something was funny with the swamp and that for I had al this crud on it (my old swamp never did this) and said something was very wrong. No call back. Nothing. Next when they installed the swamp they did not even bother to staple or hold down my copper wire. Thank god it has not fallen apart or blown off with the winds. I AM APPALLED. My good friend also called them to get an estimate on a new aircon and she was horrified by their numbers. This company needs to do right for people - there are plenty of good companies out there, am not sure if this is one of them. Oh. I am a senior so i totally feel I am being taken advantage of. Please see the review below in August about the senior, a swamp and pads and the technician not knowing what they are doing. I notice that a lot of the 1's have to do with seniors.