Air Carriage

Wow. Wow. Wow! What an amazing adventure!! I'd highly recommend this crew. Art is a fantastic pilot with a great sense of humor for your ride. His crew is very nice and funny as well. This is an experience you don't want to miss out on!! Great adventure for the price! I'd choose their company over the others out here in ABQ! Thank you for a wonderful experience!

Don't waste your time!!!Completely unprofessional and flakes rather than cancelling. Planned a trip for my friend visiting from out of town and we met at the Starbucks, at instructed. Unfortunately, the Starbucks employees explained that he has a tendency of flaking on customers. AVOID AT ALL COSTS! Save yourself an early wake up, save your money, and book with other companies that have an actual office and meeting facility.

Sangram and his crew were amazing! Stunning views! Loved every minute of it! Ended with a champagne toast.

I had a flight scheduled with them in October right after Balloon Fiesta ended. The pilot canceled due to illness. The pilot said to contact them for a refund. I texted and called (had to leave a message) asking for a refund, when I could expect the refund, and for a call or message back to let me know. I have not heard back from them and have not received a refund. Because I haven't heard a word from them I have now contacted my bank to dispute the charges.

Flying with Air Carriage has consistently been an amazing experience - I've always had a fear of heights - Art and his crew are knowledgeable and experienced; I felt completely at ease and got to enjoy views of the Bosque and Albuquerque that I haven't seen before. I recommend Air Carriage as they are punctual, professional, and personable.

Had been interested in a balloon ride for quite some time. Groupon had recommended Air Carriage and it was a great package deal for 2. We were picked up on time and taken to a spot where other balloon companies were also inflating for the morning. It was a "hands on" experience and we even got to help inflate the balloon and hold the envelope open. There was another family that was grouped with us- we rode first with the dad and teenage son from the other family. The views were amazing and I was surprised at how quiet and peaceful the air was up there. The mom, two teenage girls, and the driver chased after us and after we landed, switched off and they got their turn. After we returned, we joined the pilot for a nice celebratory picnic of olives, crackers, cheese, salami, and mimosas. Very professional staff, knowledgeable pilot. Truly a bucket list experience.

I really can't say enough good things about our experience with Air Carriage. This company is the only way to go if you want not only a great ride but an entertaining one. Art and crew were all so great. This was my first time in a hot air balloon and we will be booking again on our next trip! We also had a good time hanging out with the other passengers. Unforgettable!

Do not use this company. We had a 6am reservation and no one ever showed up or called. We called the number 3 times, an hour later and we haven't heard back. Went into the Starbucks (that was the meeting spot) and the workers said this guy always no shows.

Please don't waste your time with this company. They do not show up to the meeting location. The Starbuck's worker was amazing and had way better customer service skills than this company.

4.5 starsWe had a trip scheduled on 10/14 but due to wind conditions our flight was postponed to the afternoon. The morning trip, however, seemed a bit disorganized. We showed up at 7am to ensure we got to the pickup site on time, and the woman who had to corral the groups seemed to be getting very little communication from the pilots, which led to a lot of confusion and miscommunication. Since our morning flight was canceled, we had the option to return at 3pm to try and fly again. This time around it was MUCH more organized; we were promptly picked up at 3pm, driven to the launch site, and got to go up in the balloon, getting absolutely spectacular views. Our pilot, Matteo, was fantastic and very knowledgeable (and had a jarringly good French accent!) Art, the owner, was absolutely hilarious and fabulous, and shared a nice bottle of Tennessee whiskey with the group that he was tipped with from another customer. While the morning experience felt disorganized and chaotic, the afternoon trip that we took was significantly better, a ton of fun, and absolutely worth the drive out.