After Hours Pediatrics

Pediatric... my teens still see pediatricians and will probably do so until they are 18. After Hours Pediatrics (AHP) has at least 3 locations, and is your same day (95% of the time) place to be seen. The offices sometimes fill up fast, so there are no appointments left. They are open until 10 p.m. so your child can be seen after standard "banking hours" or urgent cares are closed.Their Holly office has a bit contemporary in design- they use cement benches for parents' seating in their treatment & waiting rooms, as they are easier to sanitize. But they are not necessarily as 'welcoming' to some. Personally, I appreciate knowing they clean & sanitize often. In their treatment rooms they do have standard treatment tables for the sick child. Rooms are very basic in decor. Which can get boring to look at, but bring a book to read or toy to play with. Or if you have kids like mine they will entertain you with their humor...My teens have seen multiple doctors and Nurse Practitioners in the Holly Office. Each one is very attentive, listens to you & the patient. Asks questions to get to the reason of the visit. Helps where needed and sends you on your way.The only thing that would make AHP better is if they had their own X-ray dept. If they see you for broken bones they will have to "refer you" to your choice of hospital or ER X-Ray Departments, not to sit in the ER itself. Depending on the time you are seen by them. Clean office, friendly staff. I love our new choice in pediatrics...

We have been going to this Pediatric office for over 5 years, tried to get an appointment for my son who has pink eye and without any previous notice- suddenly he's not considered a "primary patient", even though we literally just had a visit in July. He was previously a primary patient with a doctor who retired- we were never notified of his retirement and never reassigned a new PCP, yet were still able to be seen up until today. When I called to get my child care, they refused because of a policy change that me and his mother were never notified of and they claimed he wasn't a primary patient, and the reasoning was because After Hours never reassigned our son a PCP after his primary had retired. Their failure to communicate with us and refusal to do anything to make it right and correct their mistakes has now left my child without the care we have been paying for for over 5 years. Do not send your children here unless you plan on being scammed, lied to, and given the runaround about how they can't see their patients.

So far I've had nothing but good experiences here with Dr. Blumer, he's very nice, thorough and reassuring when you ask him questions. He's very gentle when handling infant babies and is a very knowledgeable pediatrician. Definitely would recommend him if you plan on going here. The people at the front desk are pretty nice as well from what I've encountered. The environment is clean and warm but a little plain (to be expected at a doctor's office though). And they have stickers for the kiddos at the front desk! :)

Doctors are always in a rush and misdiagnose just so they can move onto the next patient.

This place use to be great but it went down hill fast.Care workers that give no attention to their patients they would rather be in the back fooling around and playing grabass while patients are waiting on hold through the phone or in the lobby. And now they are turning away everybody that are not established and recieve primary care with this place.Great job guys turn away sick patients and turn away business.Guess I'll go wait 1-2 hours at UNM just to be seen. And Terry "who answers the phone" is also no help at all she would rather give you attitude and hang up on you instead of being polite and helpful. Please change some employees here.

I been going to this location for years!!! Since my oldest was an infant! I still question why? Well first off, it's convenient and they do same day appointments for my kiddos. I do have a backup primary she's awesome! Unfortunately, she gets booked throughout the week quickly! This place gets under my skin of the fact that they dismiss you quickly , very rude, and don't care. If you mention you don't vaccinate your kids. Automatic judging, I'm not ignorant I do my thorough research! I can see if I choose not to and never do my research behind these vaccines! Then yes! So please keep your judgements to yourself. The list goes on about this location.. I always leave upset. Never a welcoming place!

We have gotten good care here, but their billing practices are abusive. Because I am self-pay I pay attention. They consistently bill for a more complicated visit than we received. I changed providers after trying to get a bill adjusted for a 4 minute tele-health phone call to report if there were any side effects to a prescription dose change. I was billed $120 for a 21-30 minute consultation. I was told the provider would review it and got a new bill for $142. I called the billing office and they couldn't understand that the self-pay adjustment was to be deducted not added to the bill. The provider would not bill for the appropriate level of tele-health. This is the second tele-health bill they have overcharged for and not been willing to change to reflect the actual care given. I didn't need to call the doctor for my child's benefit. It is for their records. I just paid $248 for two short phone calls to report that everything was fine.

We followed our pediatrician from abq pediatrics when they closed a zillion years ago. My children now 12 and 16 have only ever seen her. However, now it's impossible to get an appointment with her. I live in a dead cell atea and do not have a computer so I call week after week to be told she has no availability and to call next week because they only schedule up to two weeks in advance. I finally got one for an 8am saturday morning. The only appt. they had for her. I work nights and and we have an hour's drive, and things did not work out. I tried to call to let them know, but there is no place to leave messages and no one to answer phones until urgent care opens at 1pm. So i sent them a fax after i got to my second job. I am hoping she can schedule me an appt. This is not the first time i have had issues scheduling well child checkups. It's easier to get into an urgent care visit with anyone else than to see our pediatrician who knows our children. I guess if i can't schedule an appt. For my days off, monday and tuesdays, then it's time to go looking for a new pediatrician. What a shame as she is the only doctor they have ever known, and now, for the few years left in their childhood, we have to find someone else. I am also fighting an urgent care visit because despite handing them two cards and telling them which is primary and which is secondary, they look at them, tell me they already have them and hand me back my cards and then a year later im getting a bill and i find out they didn't have the primary card, so of course seconday didn't pay and we owe the full bill. I just dont know what to say anymore. This is not billings' fault, this is the front desks fault, and i am beyond frustrated at this point. I hope they actually read the reviews and make changes for a better system, but then our health care is so bad here, im not surprised if they don't.

Dr. Nicole Lujan was very rude and dismissive. She was upset that we asked for a throat swab to rule out strep. She was aggressive and hateful. We will not be going back to your facility.

The sole reason I take my son to After-Hours Pediatrics is because they offer same-day appointments, and appointments that go later into the evening when needed. I made an appointment last night at the Holly location for my two-year-old to be seen by the on-call Nurse Practitioner. I am extremely disappointed with the visit, and will not be returning to this facility in the future.It was made apparent that the on-call NP did not want to meet with us. She was short, did not introduce herself to me or my husband, and even became argumentative when we had questions about his lack of treatment, and when we asked about a referral to a specialist. As a medical professional, she is supposed to be an advocate for my sick toddler. Yet, when I left this appointment, I felt that I had to advocate for my son against her. I waited for my son's prescription to be ordered well into the night by the NP. I am sure it wouldn't have been ordered until after the holiday weekend, had my husband not called the office manager to ask about it. It doesn't make sense to choose an office for your children, that specializes in late visits, to be treated like an inconvenience.