Acacia Gardens Apartments

I posted a review stating that Acacia Gardens employees kept saying they had tried to call us and I had no record at all they had tried. Turns out I had inadvertently blocked one of their numbers so all were blocked. So, that was my error. One bedroom units are all in the process of being renovated so those of us currently in an unrenovated place are not having our leases renewed. However, they did find us a comparable, partially renovated unit that will meet our needs. Our rent is going up over $300 for the new place, and went up over $200 last year BUT that just seems to be the rental market right now. The grounds are green and tree covered / shady which I quite appreciate.

They will only take your money. I was shown a renovated apartment when I was given my tour that looked like the pictures on their website. The apartment I got on arrival after driving across the country was not renovated however. It had dirty, torn carpets and dilapidated cabinets and smelled bad. The place is not worth the money. Which includes so many administrative fees it's ridiculous. And the utilities double when the maintenance crews steal your power to use their equipment. They advertised two pools and a gym, neither of which are open and the management has no plans to open them...ever. That is what they told me. THAT IS FALSE ADVERTISING! The management has also restricts what we can put on our porches and threatens legal action about things like a sunshade or plants yet there are no lights on in the complex at night, there are two broken security gates that have never worked since I have lived here, there are shootings inside the complex, items get stolen all the time and the management doesn't do anything about it. Management sends an email blast hours before workers will be in your apartment. They have no consideration for the inconvenience their "renovations" cause. THERE IS NO WATER EVERY THURSDAY with no end in sight. The most recent incident involves them leaving a written note on my door detailing the lease violations my porch furniture was causing. No email, no notice, just a written note that says I have 24 hours to comply or further action will be taken. It's a holiday weekend that many people go away for. What if I wasn't home? That seems like a sneaky plot to start incurring violation fees. This place has zero integrity. The staff is all teenagers that read from a script and they have no customer service capability .UNPROFESSIONAL, RUDE, DISORGANIZED. I feel like what they are doing might be criminal. So many unfulfilled work orders and unanswered requests. People are moving out all the time. I will be one of them. DON"T LIVE HERE!!!!

If I could it would be no star, they shut off the WATER probably more than half the year was shut off. If you don't like COCKROACHES, you are looking at the wrong place! Crawling up walls, on the counters, in the pantries, and even in the rooms, they said they would spray but that just tickled the roaches, I've even seen a couple mice by the outside storages. My neighbors car was stolen due to the "gates" being open 24 hrs a day. Gun shots in the night also! They even told me I needed to take my dog off the property for good because "a neighbor saw the dog and was scared of it!" My dog is not on the list and not even close to being aggressive, so if anyone is scared of your dog for no reason it has to leave. The pool was promised to open and it has been cleaned for everyone to look at but never open!

BIG fat 0! Acacia started a renovation project this summer. It has put residents at the mercy of many projects with no regards for safety, privacy and personal property. I have spoken with residents who had small items broken and the office staff claims no responsibility for the contractor's they hire. So many things that do no work, a light above my stairwell has been out for months, no security gate, no gym and they destroyed the outdoor park and dog park by cutting down beautiful vines that kept it cool and private from cars going by. Additionally the city inspectors office is being blamed for no pool opening, along with so many other excuses! It is sad they have completely neglected their current residents of only trying to bring new residents. As a bonus my lease renewal came up and increased 20%. Guess who is paying for the renovations. Is that even legal?

If I could give 0 stars I would. I lived there for a year and it was a complete nightmare. The whole complex is dirty and the gates never worked the whole time I was there. My bike got stolen and I lived upstairs. There were cop cars and ambulance there almost every night. I had a plant on my patio and next day I had a note on my door saying I needed to remove everything from my patio within 24 hrs or else they can take action... they were saying I was breaking the lease agreement for having a plant on my patio. The water was turned off EVERY WEEK without any notice. No one should come home after a long day and not be able to shower or cook meals because their water is turned off.. especially WITHOUT NOTICE. The bug problem there is horrendous. I've never seen more cockroaches in my entire life. I was so embarrassed to even have guests over, in fear of them seeing cockroaches in my kitchen. They wouldn't let me see my apartment until move in day.... I've never had that happen at any apartment I've lived it. On move in day, I walked in and was so disappointed. The carpets had so many stains on them, the cabinets were completely outdated (1950s) , and it was so dark and dinghy. I couldn't wait until my lease was up to move out. I left that apartment spotless and I still have yet to receive my deposit (I moved out almost a year ago). They kept saying the pool and gym would re open and it never did. I called to tell them that my apartment smelt like mold and mildew (due to the swamp cooler) , they came almost a week later and told me there wasn't any mildew and they ended up pouring bleach in my swamp cooler. First off , why would they pour bleach in there if there wasn't any concern to them? Second off, they left my apartment smelling like bleach for over a month! My dog and I had to inhale BLEACH for over a month. I'm honestly tempted to still sue them. DO NOT WASTE YOUR MONEY ON RENTING HERE!!!! Please go elsewhere.