ABQ Metro Taxi Service

I have been a customer of Albuquerque Metro Taxi for a few years. I wouldn't call anyone else!Daniel and Rose are always on time!They are professional and super niceThe cab is always clean and comfortable

Albuquerque can be a tough place to get an Uber, so I was thrilled to find ABQ Taxi. I scheduled a driver for my early morning flight and he was on time (even a bit early), friendly and professional. Will definitely use them next time I'm in town.

UPDATE TO REVIEW:PLEASE NOTE that instead of apologizing for standing us up, ABQ Metro Taxi Service is lying AND ridiculing me by calling me "silly" for complaining about being stood up. This is called GASLIGHTING and is a good reason NOT to use this company ever. Read my review and think about whether or not you want to take the chance.I would like to point out that this is my first and only experience with this so-called "company" nor am I acquainted with anyone that works there. I can think of no reason why anyone in my position would go to the trouble to manufacture a complaint out of thin air.THIS IS WHAT HAPPENED:November 24, 2021 1:10 p.m. - I called this company and was told to call back after 6 pm so I could talk to someone that works on the night shift.6:04 p.m. - I called again, and the computerized answering service hung up on me.6:04 p.m. - I was able to speak to a man and told him that a few of us would be going out to eat the next day and needed a ride from our apartment complex. (The restaurant wasn't too far from us, but I was prepared to be EXTREMELY generous with the tip because it was Thanksgiving.)The man took my address, the address of the restaurant, my name and my phone number and said someone would pick us up at 6 pm the next day, but he did not know who it would be.I asked him about the return trip, and he told me to organize it with the driver when she dropped us at the restaurant.November 25, 2021I wanted to make sure we were still "on" for our ride to dinner because the answering system for this "company" had been so 'iffy."5:43 p.m. - Again had trouble getting through to this "company." After 1 minute of trying to negotiate a nonsensical computerized answering service, I hung up.5:44 p.m. - Called again and a man answered on his personal cell phone. He sounded confused. Did not know why the computerized system had dropped me into his phone, but he said he would call around and find out who was supposed to pick us up and he would call me back or our driver would.NO ONE CALLED ME BACK AND NO ONE CAME TO GET US.I do not know why this company decided to blow us off but I suspect that the ride wasn't long enough and they decided (wrongly) that there would not be enough money in it for them. I had a $100 tip waiting for our driver, as a recognition that it was Thanksgiving and to be a nice person. That money got spent ELSEWHERE.Decide for yourself if you want to take a chance on this arrogant company that ridicules a customer that has been treated badly.

Nobody answered the phone when I tried to get a ride to the airport. When I finally got a recorded message I found out that I needed to reserve in advance. It was too late. So I am paying for airport parking instead.

Reliable and friendly! My family always uses them for airport rides when we visit Albuquerque. I was especially impressed with Daniel. He confirmed everything clearly on the phone and in a confirmation text, arrived on time and carried my bags from the front door, and overall made everything easy. Lyft and Uber will cancel on you in this area, use a real taxi and make the trip that much smoother!

Very happy with service. I've used the company twice recently for an early ride to the ABQ airport. Price has been about $20 - Uber wanted about $40.

Reliable, super friendly, and great attention to details! Highly recommend Mike and the entire staff at ABQ. You can't put a price on your peace of mind and that is exactly what he delivered.

Superb service. I received texts from the driver to make sure I understood my pick-up from the airport was scheduled. When I needed a different time due to flight changes, a new driver was assigned. Again, super communications with me. Finally, the late night drive from ABQ airport to Santa Fe was safe and pleasant. This is a tiny mom and pop company. Patronize it if you can!

These guys are terrific! It's difficult to believe the negative review because my experiences with them have been exactly as the positive reviews have mentioned.

I utilize this service several times annually and each time the drive was prompt, courteous and always on time. Daniel and Rose are exceptional, and I highly recommend this service for anyone in the area.