A-1 Plumbing & Drain

Toilet on first floor flushed intermittently didn't know the cause but suspected. Tim showed up on time and went right to work. Cleaned our sewer filter and cleared the system. Very professional and genuine service will definitely call on them again for any plumbing needs.

Joe from A-1 did an amazing job. He cleaned & cleared a blocked sewer/sump pump. Didn't spill one drop on our carpet. Company told us when he would be here, and then called an hour early to say he was running late. On a Saturday. No extra charge.

We had an issue with our spare toilet. The toilet would backup into the bathtub. We called these guys and they came out. Nice guy originally, who "fixed" the toilet. I say "fixed" because later that night (after hours of course) the master bath backed up. We flushed the spare toilet, and it backed up into the master bath. So now we are down both bathrooms. I call A1 back, the lady informed me that she could wave the earlier charge, but now will have to charge me after hour fees! I asked why the charge when the original problem has not been fixed. She raised her voice with me after that, and kept talking over me. When I asked her to not get an attitude with me, or I can call another company, she hung up on me.So, never the less, I am now calling TLC Plumbing. Let's hope they can fix this!!! Update: TLC fixed all issues. This is comedy. A1 plumbing just called saying there is an outstanding fee for $95. I explained what happened and said the fee should be dropped for "services not rendered." She put me on hold to talk with the manager. Came back online, said the fee will be zeroed out and promptly hung up on me! At least they are consistent with being rude in multiple departments...

Terrible!!! They came to my house after hours because I need it done! One man job to put a snake on the main line. He got the snake stuck and 3hours later told me he couldn't resolve the issue! I let the company know $350 later that this should not happen. They said: the snake is being fixed, good luck resolving your problem! Don't call them....

The young man found the problem almost immediately. A previous plumber came in twice and did not find the issue. I do not know the young man's name but he did a great job in the South Valley.Thanks!

When our HOA of 4 units had a sewer backflow issue, we had to call a plumber. My past experiences with plumbers was that they showed up late with a rude attitude and services cost an arm, 2 legs and an ear.A1 Plumbing and Drain came with his helper on time. They cleared the sewer line within an hour which included scoping the line. The cost was under $400.i would highly recommend A! Plumbing and Drain if you need a plumber. They were friendly, efficient and affordable. Thank you you A! Plumbing and Drain

Like so many who've left reviews, sadly I must add my own extremely unfortunate experience. I was extremely over-charged. Because the technician arrived early, I was grossly overcharged by the company; they made me pay an extra $160 for the tech to drive back to albuquerque instead of waiting. When I called to request a refund management said that it was my fault for not contacting them right away.As someone who know little about plumbing and business practices of plumbers, I felt that I had no choice regarding my bill. These people have violated my trust in the industry. I implore anyone who reads this DO NOT TRUST A1 PLUMBING as they will rip you off by any means that they can.

A1 put a new septic system in the house I bought about 4 years ago. The system is 5 years old I think. A1 plumbing are the ones who inspected the system before I bought the house. The system has leaked "water" since I bought the house. It's leaking between the tanks and the leach field. They have come out twice to fix the problem. Now they want to charge me hourly to fix it. Richard the tech dropped his phone in my septic system (karma) and price bated me twice. Told me one price for a pump. But only had the more expensive one in his van. Twice!!At first I was happy with A1. But they slowly changed my mind.Basset septic ConcernedCustomer

Called them to clear a clogged kitchen sink drain and they came out the same day and took care of it.

We had A-1 do two home sewer inspections. Both reports were detailed and included video. We were so impressed and appreciated the expertise!